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ABOUT US:

Vietnam Children’s Fund Social Enterprise (VCF SE) is dedicated to addressing the social challenges faced by underprivileged children, women, and marginalized communities in Vietnam. The VCF SE enterprise model is designed to market and sell products that are environmentally safe, produced under ‘fair trade’ conditions, and ultimately improve medical, health, and education challenges. Donations are accepted and added to 100% of all profits to invest in the implementation of healthcare and education initiatives. The goal is to bring significant value to the community, creating opportunities for everyone to participate in supporting underprivileged individuals across Vietnam, contributing to a more developed and resilient country. VCF SE intends to become a leading social enterprise in Vietnam, offering diverse investment opportunities in sustainable solutions for individual healthcare, community health, the environment, and education.

About the Program: Scar Of Life

Vietnam Children's Fund Social Enterprise established the “Scar Of Life” program with the mission of connecting compassionate hearts across Vietnam to jointly support the surgical costs for under-privileged children with congenital heart defects. We desire to protect and bring a brighter future to all of them.

JOB DESCRIPTION

Job Title: Scar Of Life Program Coordinator

Reporting to: Director and Manager of the SOL program

Program: Scar of Life

Location: Ho Chi Minh City, Vietnam

POSITION OVERVIEW:

The Program Coordinator plays a key role in supporting the implementation and administration of the Scar of Life (SOL) Program. This position coordinates SOL's core initiatives, including Family Grant, Continuing Care, and Scholarship programs, while ensuring timely and accurate program documentation, payment coordination, donor support, and administrative operations.

The role works closely with beneficiaries, hospital partners, donors, volunteers, and the Finance Department to ensure smooth program delivery and accurate financial documentation.

KEY RESPONSIBILITIES:

Program Coordination (50%)

Managing three component programs of Scar of Life, including Family Grant, Continuing Care, and SOL’s Scholarship, specifically:
Verifying the beneficiaries and contacting the family to process the grant in a timely and appropriate manner
Maintaining regular communication with beneficiary families and monitoring children’s health and progress.
Updating the database and beneficiary records in a timely manner
Preparing cash advances requests, financial supporting documentation, disbursing the grants, and preparing reports monthly
Filing the supporting documents appropriately and sufficiently;
Preparing the biography of the beneficiaries and reports to the donors, coordinating hospital visits with donors (as assigned by the Manager/Director);
Reporting directly to the Director/Manager when required for different kinds of reports: government report, internal report, public report on social media, donor report, etc.;
Being on time and well-prepared for the reception, including receiving the phone call and transferring it to the appropriate person-in-charge; welcoming guests to the office;
Supporting SOL Manager/Director with any other assigned tasks.

Finance Administration and Payment Coordination (50%):

Supporting the financial administration of the SOL Program by ensuring payment documentation is complete, accurate, and submitted on time. Responsibilities include:

Receiving and reviewing supporting documents for payment requests from 15 hospital partners to ensure completeness, accuracy, and compliance with internal policies and applicable regulations before submitting to the Finance Department. Coordinating with hospital partners to obtain missing information or revised supporting documents when necessary.
Preparing payment requests for the hospital partners and stakeholders to ensure the payments are processed on time;
Monitoring payment status and informing the hospital partners and stakeholders once the payments are completed.
Filing the accounting supporting documents appropriately and sufficiently;
Reporting Accounts Payable to the SOL Director/Manager on a quarterly basis or upon request;
Supporting internal and external audits by providing accounting supporting documents and related information upon request.
Receiving cash/ following up on bank transfer donations, notifying the Finance Department, and preparing and issuing donation receipts and thank-you letters (as assigned by the Manager/Director).

Scar of Life Program Coordinator

DNXH Vietnam Children's Fund recruitment