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About the Role

The Coordinator/Manager, Engagement Department (Hope Village) is responsible for leading and coordinating all engagement, outreach, and programme-related functions at Hope Village. This role ensures meaningful engagement with migrant workers (MWs) and migrant domestic workers (MDWs), strong partnerships and volunteer involvement, and well-run programmes and events that align with Hope Village’s objectives.

You will work closely with internal teams and external partners to deliver impactful, inclusive, and well-coordinated engagement initiatives.

Key Responsibilities

• Provide leadership and oversight for the Engagement Department and its various engagement functions

• Coordinate community outreach to MWs and MDWs

• Oversee membership relations and engagement activities

• Support and guide programme and event planning and execution

• Strengthen partnerships with community groups, corporates, volunteers, and sector partners

• Ensure engagement activities are well-coordinated with Facilities Management and Corporate Services teams

• Monitor programme outcomes, participation, and feedback, and recommend improvements

• Support reporting, documentation, and compliance requirements as needed

Engagement Functions Under This Role

• Partnership and Volunteer Relations

• Community Outreach (MWs and MDWs)

• Membership Relations

• Migrant Workers Engagement

• Migrant Domestic Workers Engagement

• Programmes and Events

Coordinator/Manager, Engagement Department (Hope Village)

Hope Initiative Alliance recruitment