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Job Responsibilities & Duties

IT Operations and Technical Support: Maintain computers, laptops, printers, and other IT equipment. Install software, troubleshoot hardware and software issues, and provide technical support to staff.
Microsoft 365 and Cloud Management: Manage Microsoft 365 user accounts, licenses, email, SharePoint, and access permissions. Maintain cloud services and assist with system updates and configurations.
IT Security and Network Management: Maintain computer, network, and internet security. Configure user permissions, troubleshoot network issues, and protect organizational systems against cybersecurity threats.
Website Management: Maintain the organization's website, hosting, and domain. Perform basic website development and troubleshooting using HTML, PHP, and JavaScript.
IT Equipment and Asset Management: Maintain IT inventory, monitor equipment and supplies, and recommend appropriate IT equipment, software, and upgrades based on organizational needs and budget.
IT Planning and Improvement: Identify opportunities to improve IT systems, network infrastructure, cloud services, and computer performance. Assist with data backup and system maintenance.
Digital and Event Support: Provide technical support for online platforms, audiovisual equipment, meetings, training sessions, and organizational events.
Learning and Development: Stay updated on emerging technologies, cybersecurity practices, and IT best practices to improve organizational IT services.
Another task will be needed to assist by supervisor.

Information Technology Facilitator

M’lup Russey Organization recruitment