About You

You have at least two years of relevant experience designing and implementing digital activism, supporter engagement, volunteer engagement, or mobilisation initiatives for social change campaigns.
You understand human rights issues and social change approaches, including grassroots mobilisation, digital organising, and innovative supporter engagement. You have experience engaging and mobilising volunteers both online and offline and can create a positive and organised engagement experience.
You are comfortable managing CRM systems, supporter databases, email platforms, and other digital engagement tools. You can maintain data accuracy, troubleshoot basic platform issues, monitor performance indicators, and use data to improve supporter communications and engagement strategies.
You have strong written and verbal communication skills and can create persuasive content for different platforms and audiences, including email campaigns, newsletters, websites, petitions, and digital actions.
You can coordinate projects involving multiple stakeholders, deliver work within agreed timelines and quality standards, and support interns or volunteers in line with organisational policies. You are proactive, collaborative, technologically confident, and able to learn new tools and systems quickly.
Hands-on experience with Engaging Networks or other CRM platforms is desirable. Familiarity with WordPress, MailChimp, mass-email systems, or digital mobilisation platforms would also be an advantage.
Fluency in English and Bahasa Indonesia is required, both verbally and in writing. You also demonstrate a clear commitment to human rights, equality, cultural diversity, and gender equality.

Supporter Engagement Officer

Amnesty International Indonesia recruitment