Roles and tasks of the shop manager
The Store Manager is a key position in any business, from the smallest independent shop to the largest retailer. The Store Manager is responsible for managing all aspects of shop operations, including staff, stock, organisation and profitability. The main roles and tasks of the Store Manager are as follows:
Staff recruitment and management - the Store Manager is responsible for the recruitment, training and management of staff members.
Stock planning - the Store Manager is responsible for stock planning, selecting and purchasing new products and monitoring stock levels.
Sales and customer service - the Store Manager is responsible for promoting products in shop, ensuring customer satisfaction and managing complaints.
Financial Management - the Store Manager is responsible for managing the shop's finances, including expenses, revenues and profits.
Shop Management - the Store Manager is responsible for the management and organisation of the shop, including shop maintenance and compliance.
Risk management - the Store Manager is responsible for risk management, including accidents, theft and loss.
Shop managers' salaries and career development
According to the Dares survey, the median gross annual salary of a shop manager in 2017 was €30,478. This salary varies widely depending on professional experience and sector of activity. Gross annual salary trends for a shop manager in France based on years of experience are as follows:
0 to 2 years: €24,502
2 to 5 years: €29,771
5 to 10 years: €34,003
10 to 15 years: €36,531
More than 15 years: €42,761
There are a number of career paths open to shop managers. Here are 5 possible careers:
Shop manager
Department manager
Logistics manager
Product manager
Marketing and communications manager.
