Key Responsibility
Area 1 – General Operations (70%) ● Coordinate with food donors to coordinate food rescue ● Troubleshoot any issues through timely communication and creative problem solving in coordination with our food donors and charity partners ● Develop and maintain excellent relationships with our logistics partner/drivers to ensure timely, efficient and food safety and hygiene in our operations ● Support the HCMC Manager and co-founders in procuring operational equipment and coordinate with our suppliers and accountant to ensure quality ● Awareness of compliance with relevant HACCP food safety and local food rules and regulations ● Warehouse: • Oversee inventory handling, storage, and safety protocols to ensure rescued food quality • Maintain and optimize the warehouse’s operational efficiency, cleanliness, and safety • Implement and manage inventory tracking and reporting systems • Monitor warehouse staff (if any) including volunteers, chefs, etc Key Responsibility
Area 2 – Donor and Charity Relationships (20%) ● Develop and maintain relationships with local food donors from management to department leads ● Develop and manage food rescue schedules with donors and drivers. Optimize delivery routes and ensure alignment with operational goals. ● Respond in a timely manner to Food Donor and Charity Partner questions, feedback, and requests for information, troubleshooting logistical issues as needed. Provide personal follow-up ensuring excellent service is given to all. ● Support the HCMC Manager in conducting outreach to expand food rescue partnerships with both food donors and charities ● Provide support in onboarding food donors and charities ● Present an image that mirrors that of the values and professionalism of VietHarvest (purposeful, profes- sional, responsive, and passionate) ● Aid and support corporate partnership initiatives when required locally. Support community events and initiatives, representing VietHarvest’s operational mission. Key Responsibility
Area 3 – Data & File Management and Administration (10%) ● Ensure that accurate and timely data on food collection and delivery is collected and stored in collab- oration with our logistics company ● Monitor quality/quantity of food donations and analyse trends, creating reports from and analyzing program data as needed ● Maintain current and accurate updates and data in multiple platforms, including ourexisting and target donor and charity database ● Ensure adherence to best practice policies, processes and procedures and good governance ● Compliance with other Government regulations At VietHarvest we are a small family and all work together to contribute to ensure we are delivering on our pur- pose to Nourish the underserved Communities. In order to deliver on our purpose: • There is an expectation that for all major events we, as a family, come together and take on additional responsibilities to deliver a successful event • We are mindful of delivering the best possible outcomes by maximising contributions and minimising costs wherever possible and we do this by: o Seeking in-kind work where ever possible, donations of goods the best possible quotes from suppliers and where possible in-kind support for the work that we do o Direct any potential financial donor relationships to the leaders o Volunteer out of hours to support our purpose o Other duties as reasonable required.