Description of the mission

Role Description

This is a full-time, on-site role for a Credit and Customer Relationship Manager based in Siem Reap. The responsibilities include managing credit processes, analyzing creditworthiness, ensuring timely repayments, and monitoring customer accounts. The role also involves building and maintaining strong relationships with customers to ensure satisfaction and engagement. The manager will collaborate with internal teams to improve service delivery and address customer needs effectively, contributing to overall customer retention and financial performance.

Profile

Qualifications

Proficiency in financial analysis, credit assessment, and managing customer accounts
Strong interpersonal and communication skills to build, maintain, and enhance customer relationships
Problem-solving and conflict-resolution skills for addressing customer issues and repayment challenges
Experience in customer service, client management, or related roles
Proficiency in using customer relationship management (CRM) software and financial tools
Highly organized with the ability to manage multiple priorities and meet deadlines
Knowledge of the clean energy sector and its impact, particularly in rural and developing areas, is a bonus
Bachelor’s degree in Business Management, Finance, or a related field is preferred
Demonstrated adaptability and cultural sensitivity when working in diverse environments

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African Clean Energy (ACE)

A B-Corp certified enterprise that produces and distributes the ACE One solar-biomass hybrid energy system.

Website
Unknown
Between 250 and 2000 employees
Others

African Clean Energy (ACE) did not yet communicate its impact measurement.

This structure did not communicate to us the labels or certifications that it was able to obtain.

African Clean Energy (ACE)

A B-Corp certified enterprise that produces and distributes the ACE One solar-biomass hybrid energy system.

Website
Unknown
Between 250 and 2000 employees
Others

African Clean Energy (ACE) did not yet communicate its impact measurement.

This structure did not communicate to us the labels or certifications that it was able to obtain.

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