Company Name: LYNN TIMES HOTELS & RESORTS
Company Introduction: Nestled peacefully along the picturesque banks of the Da Giang River, Lynn Times Thanh Thuy opens up a stunning retreat space for your “escape” journey that is both private and fully equipped with amenities. Here, you can immerse yourself in the delightful experiences of Phu Tho, a region rich in cultural heritage, admire Japanese architecture, and enjoy the Thanh Thuy hot mineral springs – a divine gift and a miraculous healing therapy for the body, mind, and soul from nature. Come to Lynn Times Thanh Thuy in the sacred land of Phu Tho to together write a memorable story about a dream vacation in this tranquil suburban haven!
About the role
As a Receptionist, you will be the first point of contact for guests, providing a warm and welcoming experience. You will handle the check-in and check-out process, ensure guests are informed about the hotel’s services, and assist with their needs throughout their stay. This role requires excellent communication skills, attention to detail, and a proactive attitude. It is a great opportunity to gain hands-on experience in the hospitality industry and develop your customer service abilities in a dynamic hotel environment.
Working hours
Monday to Saturday, - 6:00 am - 3:00 pm
Main Activities:
1.Perform the check-in process according to hotel standards:
- Greet guests.
- Ask for the name of the guest who booked the room, confirm room information, and services booked.
- Handle the deposit and payment procedures for guests.
- Guide guests to register and confirm their stay at the hotel.
- Inform guests about breakfast times, hotel services, and related travel services: Thanh Thuy Camping, car rentals, etc.
- Hand over the key to the Bellman to escort guests to their rooms.
2. Introduce guests to the hotel's services: dining, entertainment, hot spring baths, etc.
3.Serve guests during their stay, coordinate with relevant departments to address guest requests, complaints, and grievances.
4.Perform other tasks as assigned by superiors.
Selection Process:
1. Apply on AIESEC website
2. AIESEC process application, scan CV and conduct 1st interview with applicants
3. AIESEC conduct 2nd interview between the company and applicants
4. Result Announcement
Benefits:
- Accommodation: A place to stay will be provided and paid for.
- **Food :**2 meals per day will be provided and paid for.
- Leadership space: AIESEC will be proving leadership training during your experience.