ROLES & RESPONSIBILITIES
Programme Planning & Implementation
- Plan, implement, and oversee outreach initiatives, care processes, referrals, and follow-up workflows to ensure individuals receive the right support.
- Document and evaluate programme progress to assess effectiveness and identify areas for improvement.
- Develop service planning documents and operational manuals, including setup requirements and process guidelines for the CREST programme.
Community Engagement & Outreach
- Conduct needs assessments to identify service gaps and enhance mental health support within the community.
- Build partnerships and collaborate with agencies, organizations, and community groups to co-develop and implement mental wellness programmes.
- Stay updated on mental health trends and community needs to inform service improvements.
- Conduct outreach to corporates and community organizations to promote mental wellness, raise awareness, and share relevant resources.
- Organize and facilitate education and training programmes to enhance knowledge of mental health and coping strategies.
Client Support & Care Coordination
- Conduct mental health screenings using validated assessment tools to support early intervention
- Provide care coordination and service linkages for identified clients, ensuring they receive the necessary support from referral to follow-up.
- Offer mental health information and emotional support to at-risk individuals and their caregivers.
- Monitor client progress through regular follow-ups and re-evaluations to ensure continued well-being.
- Provide clinical supervision to team members
Data Management & Reporting
- Compile, analyze, and maintain data to track programme impact and prepare reports as required.
- Assist in identifying trends and making data-driven recommendations to enhance service delivery.