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About this role

We are looking for a Technology and Systems Specialist to support our global Alluvium business.

The role will support the delivery, administration and continuous improvement of technology services across the Group, with a particular focus on supporting our South-East Asian operations. Working closely with the Group Technology Manager and our Managed Service Provider, the position will provide technology support, Microsoft 365 administration, cybersecurity assistance, project delivery support and contribute to the rollout of emerging technologies, including AI and automation solutions.

What you will do

• Provide technology support and Microsoft 365 administration across the Group, with a focus on supporting our South-East Asian operations.

• Deliver practical solutions across user support, cybersecurity, cloud technologies, systems administration and technology operations.

• Support the implementation of technology projects, system upgrades, automation initiatives and AI-enabled solutions.

• Develop technical documentation, training materials and user guidance to improve technology capability across the business.

• Work with the Group Technology Manager, Managed Service Provider and internal stakeholders to continuously improve the Group's technology environment.

• Support the adoption of emerging technologies by helping evaluate, configure and deploy AI, automation and digital workplace solutions.

• Build trusted relationships with staff across the Group, ensuring technology services are responsive, reliable and aligned with business needs.

Profile

We are looking for someone who:

• Has experience supporting and administering Microsoft 365 environments, including user, license, identity and access management.

• Has strong troubleshooting skills across hardware, software, cloud platforms and end-user technologies.

• Has a solid understanding of cybersecurity principles and secure technology administration practices.

• Has experience developing technical documentation, user guides and delivering training to both technical and non-technical audiences.

• Can work independently while managing competing priorities and supporting users across multiple locations and time zones.

• Has an interest in emerging technologies, including AI, automation and business process improvement.

• Demonstrates strong communication skills and a proactive, service oriented approach to technology support.

• Shares our values of culture, impact and value, and reflects these in their work, decision-making and interactions with colleagues.

Skills and Experience Essential

• Strong experience administering Microsoft 365 environments.

• Good understanding of Microsoft 365 identity, security and access management.

• Strong troubleshooting skills across hardware, software and cloud systems.

• Strong understanding of cybersecurity principles and practices.

• Excellent English written and verbal communication skills.

• Strong documentation skills and the ability to develop clear technical and user-facing procedures.

• Ability to provide training and explain technical concepts to non-technical users.

• Ability to work independently, manage changing priorities and determine when issues should be escalated.

• Willingness to occasionally travel to SouthEast Asian offices.

• Bangkok based with right to work in Thailand.

Desirable

• Experience administering SharePoint Online, Microsoft Power Platform and automation solutions.

• Experience configuring, deploying or supporting AI tools, AI agents or intelligent automation solutions.

• Experience supporting users across multiple countries, offices or time zones.

• Relevant certifications in Microsoft 365, Microsoft Security, Entra ID, Azure, Power Platform or Cybersecurity.

Alluvium Group — Mekong Region

Our purpose is to make a difference for nature and communities. We are driven to create positive impact.

Website
Company
Between 50 and 250 employees

Alluvium Group — Mekong Region did not yet communicate its impact measurement.

This structure did not communicate to us the labels or certifications that it was able to obtain.

Alluvium Group — Mekong Region

Our purpose is to make a difference for nature and communities. We are driven to create positive impact.

Website
Company
Between 50 and 250 employees

Alluvium Group — Mekong Region did not yet communicate its impact measurement.

This structure did not communicate to us the labels or certifications that it was able to obtain.

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