About the role
The Office & Communications Coordinator is responsible for ensuring smooth day‑to‑day office operations while supporting Ark Eden’s communication, marketing, and programme administration needs. This hybrid role manages administrative systems, handles enquiries, maintains records, supports HR processes, coordinates bookings and registrations, and leads basic digital marketing through social media, content creation, and website updates.
Key Responsibilities
1. Office Administration & Internal Support
• Manage general office administration, filing and record‑keeping
• Maintain organisational databases, contact lists and internal systems
• Handle general enquiries in a friendly and professional manner
• Support onboarding processes and maintain accurate staff files and HR records
• Oversee timesheets, salary‑related documentation and administrative HR tasks
• Identify opportunities to automate or streamline administrative processes
2. Programme Administration
• Support administration for school programmes, camps and events
• Manage programme‑specific registrations, bookings and parent communications
• Maintain accurate attendance lists and required programme documents
• Coordinate waivers, consent forms and payment tracking
• Ensure smooth information flow between office and programme delivery teams
3. Communications, Marketing & Social Media
• Plan, schedule and publish content across social media channels
• Create simple visuals, posts, stories and short videos using tools like Canva or mobile apps
• Capture basic photos or short clips during programmes/events when needed
• Maintain and update the Ark Eden website with current programme information and news
• Ensure consistent branding, tone and messaging across all communication channels
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