E-Commerce Assistant Manager - Bangkok

Long-term contract
Localisation Bangkok, Thailand
No remote
From 3 yrs of exp.
Posted on 10-04-2024

BayWa r.e. Solar Distribution / Southeast Asia

We work with Tier 1 suppliers, to provide installers, EPCs and developers globally with the best in quality products and services, including superior aftersales technical expertise.

More information
  • Website
  • Unknown
  • > 2000 employees
  • Others
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About The Role

The E-Commerce assistant manager will manage and enhance BayWa’s webshop, contributing directly to sales growth through effective online platform management. This role requires a hands-on approach to leading the webshop development, collaborating with technical teams, and aligning operations with HQ standards to ensure a seamless and efficient e-commerce experience for customers across Thailand and Southeast Asia (SEA).

The position will be based in Bangkok Office, Thailand.

What You Will Do

  • Contributes to driving sales revenue through BayWa’s webshop ( online platform).
  • Takes lead the team in improving and developing our webshop to ensure it is user-friendly and convenient for customers.
  • Serves as the main contact for internal collaboration with the IT technical (NetSuite and Webshop) to each department for NetSuite and Webshop related.
  • Supports the internal process to be more optimization and more professional for Thailand and countries in SEA region
  • Aligns with HQ to follow the standard if there is any support needed on the webshop.
  • Understands the customers behavior from Global to local on the e-commerce platform
  • Keeps the webshop update time to time on the technical and pricing relates
  • Works closely with marketing team for the campaign and marketing promotions and sales via our webshop.
  • Takes care of the customer purchase from on-line platform.
  • Bring the value to the online platform to encourage the customer to purchase from online.

What We Are Ready To Offer You

  • A flexible working environment so that you can maintain a positive work-life balance.
  • A diverse and inclusive team with a strong culture focusing on employee health and wellbeing.
  • The possibility to make a positive contribution to our planet and use your knowledge to set new standards in Renewable Energy
Profile

What You Bring

  • Bachelor’s degree in Business, Marketing, IT, or a related field.
  • 4 - 6 years of proven experience in e-commerce management or online sales, preferably in a leadership role.
  • Familiarity with NetSuite and similar e-commerce platforms is an advantage
  • Understanding of webshop optimization and management.
  • Strong analytical skills with the ability to interpret data, customer behavior and market trends on a global and local scale and make informed decisions.
  • Excellent communication and interpersonal skills for effective collaboration.
  • Customer-focused mindset with a passion for enhancing the online shopping experience.
  • Ability to manage multiple tasks and projects in a fast-paced environment.

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