Main Responsibilities
Team coordination and alignment
● Coordinate regular department and team meetings.
● Coordinate workplan reviews and other department planning sessions.
● Track and follow up on agreed actions and shared commitments.
● Ensure priorities, timelines and responsibilities are visible and understood across the department.
● Ensure information, decisions and updates are shared clearly across the department.
● Support a positive and collaborative working culture.
Systems and process development
● Oversee a schedule for updating manuals and working processes.
● Maintain and improve shared knowledge systems.
● Prepare monthly department reports with input from coordinators.
● Review systems and workflows, identifying areas for improvement.
● Support coordination of data collection and reporting processes.
● Develop tools for information sharing and collaboration.
Staff support and coordination
● Coordinate the annual Job Description review process.
● Support induction planning and onboarding for new staff.
● Coordinate training needs and development opportunities.
● Act as focal point for internship and volunteer enquiries.
● Support probation and performance review scheduling in collaboration with coordinators and the People and Culture department.
Finance and budget coordination
● Lead the development and monitoring of departmental budgets.
● Coordinate payment request processes and documentation flow.
● Attend monthly finance meetings when required. Interdepartmental collaboration
● Act as focal coordination point for cross-department requests.
● Support department staff in their collaboration with external departments.
Others
Host visitors, participate in donor engagement activities and events.
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