
Main Responsibilities
The Program Assistant will provide general program support and selected office operations support, and will report to the Senior Program Manager (SPM) or designated line manager:
1. Program and Project Implementation Support:
• Support the planning, coordination, and implementation of program activities in line with approved workplans.
• Assist in day‑to‑day coordination with government counterparts, partners, and CHAI teams at national and sub‑national levels.
• Support monitoring of progress against deliverables, timelines, and agreed workplans, and flag implementation issues to the line manager for follow‑up.
• Provide support to field activities, including coordination of data collection, data cleaning, and basic descriptive analysis, as assigned.
• Contribute to periodic progress updates, donor reports, and internal documentation, ensuring accuracy and timeliness.
2. Data, Documentation, and Analytical Support
• Prepare data collection tools, forms, and templates as required.
• Support basic data compilation, tabulation, and development of charts or summaries for monitoring, reporting, and presentations.
• Assist in testing or documenting issues for digital tools, systems, or platforms used within programs (where relevant).
3. Logistics, Coordination, and Administrative Support
• Provide logistical support for trainings, workshops, meetings, mentoring visits, and field missions (e.g., venue booking, materials preparation, travel arrangements).
• Assist in preparing and processing procurement documents, purchase requests, service agreements, and related administrative paperwork.
• Draft letters, official correspondence, and program documents for partners and government counterparts.
• Support translation and interpretation (English - Vietnamese / Vietnamese - English), as required.
• Take minutes during meetings and ensure proper filing, documentation, and follow‑up actions.
4. Cross-Project Support (As Assigned)
• Provide coordination, analytical, or administrative support to other CHAI program areas, as assigned by the line manager.
• Specific responsibilities will be determined based on programmatic needs and will be reflected in the Objective setting process agreed with the SPM.



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