Knowledge and Learning Consultant - Jakarta

Long-term contract
Localisation Jakarta, Indonesia
No remote
From 5 to 10 yrs of exp.
Posted on 04-07-2025

Cowater International

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Position: Knowledge and Learning Consultant

Sector: Inclusive Growth

Reports to: Team Leader

Indicate dates: Full-time, 12 month contract with possibility for extension

Location: Jakarta, Indonesia

SUMMARY OF THE PROJECT

The Australia-Indonesia Partnership Towards an Inclusive Society, or INKLUSI, is working to increase the participation of marginalised groups in, and their benefit from, Indonesia’s socio-cultural, economic and political development. INKLUSI works with government and civil society partners to advance their work in gender equality, the rights of people with disabilities and social inclusion. INKLUSI supports the Government of

Indonesia’s agenda for inclusion, including through national development plans and the Sustainable Development Goals.

INKLUSI is a five-year bilateral Australian and Indonesian Government program (up to A$75 million over 2021-2026) with a possible 3-year extension of up to A$45 million (2026-2029). It is partnering with 11 Indonesian civil society organisations (CSO Partners), 8 research partner institutions (Research Partners) and their networks across 32 provinces, >120 districts, and around 800 villages in Indonesia.

SUMMARY OF THE POSITION

The Knowledge and Learning Consultant will be responsible for implementing a comprehensive knowledge management strategy to enhance INKLUSI’s ability to capture, share, and utilize knowledge effectively across its network.

This role involves coordinating with various teams within the Secretariat and across the broader INKLUSI partnership, including Mitra and Sub-Mitra, to foster a culture of continuous learning and innovation. The Knowledge and Learning Consultant will work with the INKLUSI SMT to ensure that knowledge assets are

developed and leveraged to achieve strategic objectives, supporting gender empowerment, disability inclusion, and social inclusion in Indonesia.

This role will work with the SMT to assess any future resources required to implement INKLUSI’s KM Strategy for Phase 2 of the program (2026-2029).

The detailed Terms of Reference and Proposal Template can be found here: https://www.cowater.com/wp-content/uploads/2025/03/INKLUSI-RFQ-03-02_STC-Knowledge-Learning-Consultant.pdf

SCOPE OF WORK

Strategy and Governance:

  • Maintain and implement a comprehensive knowledge management strategy that aligns with INKLUSI’s principles and strategic goals.
  • Establish governanc e frameworks that define roles, responsibilities, and accountabilities for knowledge management across the network.
  • Devise Standard Operating Procedures (SOPs) for knowledge capture, documentation, sharing, and utilization.
  • Develop and lead a community of Knowledge Champions, with representatives from the INKLUSI Secretariat and all MITRA and stakeholder groups.

Knowledge Capture and Documentation:

  • Oversee the systematic capture and documentation of knowledge generated across the INKLUSI network.
  • Develop and maintain templates and tools for knowledge capture, ensuring consistency and quality.
  • Document - as agreed- products for dissemination and use by INKLUSI program Stakeholders.

Coordination and Collaboration:

  • Work closely with the MERLA team to integrate monitoring, evaluation, learning, and research insights into the knowledge management system.
  • Collaborate with Partnerships Team and in particular the Coordinators to facilitate knowledge sharing between the Secretariat, Mitra, and Sub-Mitra.
  • Work with the Communications Team to disseminate knowledge products through various channels, including the Knowledge Hub, newsletters, and webinars.

Knowledge Sharing and Dissemination:

  • Facilitate the sharing of knowledge across the INKLUSI network through platforms such as a centralized
  • Knowledge Hub.
  • Work with the Communications team to organize regular knowledge-sharing events, including webinars, workshops, and forums, to promote cross-partner learning and collaboration.

Capacity Building and Support:

  • Coordinate and if necessary arrange training and capacity-building initiatives to enhance stakeholders’ ability to interact with knowledge management tools and processes.
  • Support Mitra and Sub-Mitra in developing their knowledge management capabilities, ensuring
  • alignment with INKLUSI’s standards.

Quality Assurance and Evaluation:

  • Ensure the quality and relevance of knowledge products by implementing peer review processes and
  • quality standards.
  • Monitor and evaluate the effectiveness of knowledge management initiatives, using feedback to
  • drive continuous improvement.

Sustainability and Innovation:

  • Promote sustainable knowledge management practices that ensure long-term benefits and support
  • the ongoing effectiveness of INKLUSI’s programs.
  • Encourage innovation and the adoption of new tools and methods to enhance knowledge sharing and
  • utilization.

TIMELINE AND LEVEL OF EFFORT

This assignment will start immediately for the period of 12 (twelve) months with possibility of extension with an estimate level of efforts up to 15 (fifteen) days per month.

This will be an input based consultancy service contract. The selected consultant may invoice for the actual number of input days worked, upon completion of each deliverable or service period agreed upon

the implementation plan. The invoice should outline the support provided, the number of days and consultant rate.

A reimbursable amount will also be provided to cover travel and communication costs. This will be paid based on receipts. A reimbursable amount will also be provided to cover travel costs as required by INKLUSI. This will be paid based on receipts in adherence with INKLUSI travel policy.

Profile

Education:

  • Advanced degree (or degree and combined experience) in Information Management, Social
  • Sciences, Development Studies, or other relevant discipline.

Skills & Abilities:

· Minimum of 7 years of experience in knowledge management, MEL, or a related field preferably within a multi-stakeholder or development context.

· Strong understanding of knowledge management principles and practices, including governance, processes, and technology.

· Excellent communication and facilitation skills, with the ability to engage diverse stakeholders.

· Proven ability / experience to design and/ or implement knowledge management strategies and initiatives.

· Experience with digital tools and platforms for knowledge sharing and collaboration.

· Experience in GEDSI and CSOs engagement & capacity building is an asset.

· Excellent written English and Bahasa Indonesia skills.

Key Competencies:

· Strategic thinking and problem-solving skills.

· Strong organizational and project management abilities.

· Ability to work collaboratively in a diverse and dynamic environment.

· Strong analytical skills.

· Commitment to promoting equality, inclusion, and sustainability.

Working Relationships:

  • MERLA (Monitoring, Evaluation, Research, Learning and Adaptation) Team: Collaborate to
  • integrate evaluation insights into knowledge management practices and ensure data-driven decision-making, and to ensure learning is disseminated appropriately across the program.
  • Partnership Coordinators: Coordinate to facilitate knowledge sharing and ensure effective communication across the network.
  • Communications Team: Develop and implement communication strategies for disseminating knowledge
  • and learning products.

APPLICATION PROCESS

Candidates are encouraged to apply as soon as possible, by Tuesday, 18 April 2025, COB (17.00 WIB) at the latest. We appreciate earlier proposal submission time.

The proposal must consist of:

  • Cover letter
  • Financial Proposal
  • Updated CV which highlight the relevant academic qualifications, specialized training and pertinent work experience, and list of a minimum of 3 (three) professional references.

The Proposal Template can be found here: https://www.cowater.com/wp-content/uploads/2025/03/Proposal-Template_INKLUSI-Knowledge-and-Learning-Consultant_.docx

Please address your quotation to INKLUSI Procurement by email to procurement @ inklusi.or.id (remove spaces)

Please write “INKLUSI STC-Knowledge and Learning Consultant” as the subject of email.

TERMS AND CONDITIONS

· This request for quotation is issued by INKLUSI under the terms and conditions, INKLUSI reserves the right to seek quotes from any individuals, accept or reject any quote, to terminate, extend, or vary its selection process for the Services, evaluate bids as INKLUSI sees appropriate.

· We thank all applicants, however only those shortlisted will be contacted

Women, people with disabilities, and people from diverse backgrounds are encouraged to apply.

Cowater International is an equal opportunity employer, basing employment on merit and qualifications as they relate to professional experience and position expectations. Cowater does not discriminate against any

employee or applicant on the basis of race, religion, sex, gender identity, disability, age, or any other basis protected by law. Individuals with disabilities may request reasonable accommodations to participate in the recruitment process by including their request in the cover letter.

Cowater International adheres to the highest standards of protection of children and vulnerable adults in the delivery of programs and services. Cowater is committed to the prevention of sexual abuse, exploitation and harassment, abuse of authority, and discrimination. Cowater International upholds standards of ethical conduct and has zero tolerance against fraud and bribery. Prior to any offer of employment, applicants will be subject to appropriate background checks.

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