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MAIN DUTIES
The Project Coordinator will support the delivery of programmes under the Life Aspiration pillar and the execution of overall Communications plans. Responsibilities include supporting project management, monitoring and evaluation and communications activities.
ROLES AND RESPONSIBILITIES
Stakeholder Management
- Support communications and maintain strong relationships with the relevant teachers and financial industry members, to ensure smooth programme implementation.
- Be updated on all FINCO programmes and be an ambassador for FINCO.
Communications
Social Media: Support the Senior Communications Manager in maintaining and updating FINCO's social media channels.
- Create, schedule and monitor engaging content across Facebook, Instagram, TikTok and LinkedIn.
- Respond to comments, messages and enquiries promptly to foster a strong community presence.
- Work with Programme Managers to identify programme content or activities which may be of interest to social media audiences, in line with their respective plans.
Website: Support the Senior Communications Manager in maintaining and driving website traffic.
- Ensure information and resources are updated on a quarterly basis, or as required.
- Carry out research on student-related news and topics and identify gaps in content to create SEO-friendly engaging blog content.
Internal and External Communications: Input into regular communications with internal and external stakeholders
- Support the Programme Managers by collating and inputting into the creation of impact stories.
- Support the development of the internal and external communications plan.
Branding and Events: Support the upholding of brand guidelines and brand identity, and organising internal and external events
- Assist in ensuring all internal and external content and communications materials maintain a consistent look and feel across all platforms.
- Support the Backbone team in the organisation of relevant events.
Monitoring and Evaluation: Support the Senior Communications Manager with monitoring and evaluation exercises.
- Track and analyse social media and website metrics to evaluate effectiveness of content.
- Collate quarterly audience reach and other data and feedback for internal reporting purposes and to inform development of the communications strategy.
- Ensure content and images used by FINCO, its partners, Education Partners and members comply with copyright and FINCO's Child Protection Policy.
- Support the collection of stakeholder feedback through the annual survey.
Life Aspiration
Project Planning: Support the delivery team in preparing for activities to be delivered throughout the year.
- Understand project objectives and intended outcomes and outputs.
- Maintain programme trackers, participant records, attendance data and project documentation to support implementation and reporting requirements.
- Support Programme Managers in responding to stakeholder questions and enquiries.
- Identify any goods, services and resources that need to be procured during project delivery and assist in the procurement process, as required and in line with FINCO's finance SOPs.
- Ensure child protection, health and safety, equal opportunities and diversity and Anti-Bribery and Corruption policies are considered during planning and consistently implemented, and any potential or actual malpractice is reported.
Project Delivery: Support logistical arrangements to ensure all activities are delivered to high standards and within agreed timeframes and budgets.
- Liaise with JPN, schools and volunteers to arrange training and workshop logistics, including dates, times and any required permissions.
- Support training and workshop logistics including venues, vendors and catering or platforms for online delivery.
- Provide on-site and virtual administrative support during training, workshops, career fairs and programme events as required, to ensure smooth coordination of logistics.
- Liaise with schools to disburse workshop or project materials.
- Track submission of programme, competition or survey documents and data from schools, students or teachers and organise and collate in shared documents or folders.
- Create and distribute programme certificates.
- Ensure FINCO's branding and project IP is protected and in line with service provider agreements.
- Work closely with the Programme Managers and Accounts Manager to ensure accurate reporting of finances.
- Maintain and organise programme records, stakeholder contact databases and shared filing systems to ensure accurate and accessible documentation.
Monitoring and Evaluation: Support the delivery team with monitoring and evaluation surveys.
- Distribute baseline and endline surveys and track and collate responses in shared folders.
- Support the collection, organisation and consolidation of programme monitoring and evaluation data, including survey responses and supporting evidence.
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