Entrepreneurship in the territories: is it the right time?
Make a Real Impact Through Fundraising & Charity Support Across Asia
At Give.Asia, every charity campaign and fundraising event supports real people and real needs across Asia. From grassroots organisations launching their first online fundraiser to established charities running annual flagship appeals and corporate CSR events, charities rely on clear guidance and reliable support to fundraise effectively and at scale.
As a Charity Fundraising Support Specialist, you will support charity partners and their donors throughout the fundraising journey — from campaign and event setup to ongoing customer support and relationship management. Working closely with charities across Asia, with a focus on Singapore, Hong Kong, and Malaysia, you will help manage fundraising initiatives of different sizes and complexities, enabling charities to focus more on outreach and programme delivery while we support the fundraising operations behind the scenes.
This role is part of our CoreOps team and is ideal for someone who enjoys working with people, values meaningful causes, and wants to build a career in the charity and social impact space in Asia.
What You’ll Do
● Support Charity Fundraising Campaigns & Events – Guide charities in setting up and running fundraising campaigns, donation pages, and events (including annual and CSR-led initiatives), so they can focus on delivering impact.
● Provide Customer Support to Charities & Donors – Respond to enquiries from charity staff and donors related to campaigns, events, and donations, ensuring a smooth and reassuring experience.
● Manage Charity Accounts End-to-End – Act as the main point of contact for assigned charity partners, providing ongoing support beyond onboarding, including follow-ups, coordination, and guidance on using Give.Asia’s tools.
● Support Charities Across Different Stages & Regions – Work with charities and corporate partners of different sizes and maturity levels across Asia, with a focus on Singapore, Hong Kong, and Malaysia.
● Collaborate to Improve Charity & Donor Experience – Work closely with internal teams to resolve issues, improve workflows, and continuously enhance the experience for charities and donors.
