Description of the mission

Help Grow a Nationwide Movement of Volunteerism in Singapore

At Give.Asia, we believe every act of service — from senior befriending and youth mentoring to food packing and community outreach — helps strengthen the fabric of Singapore. Give.Asia co-developed a national Volunteer Management System with the SG Cares Office. Every week, charities, ground-up initiatives, and volunteer centres publish meaningful volunteering opportunities for the public, and our CoreOps Volunteer team ensures these listings are clear, accurate, and easy for volunteers to join.

As a Volunteering Support Specialist, you’ll support charity partners, ground-up groups, and volunteer centres in publishing their volunteer activities, understanding our tools, and receiving caring and responsive customer support. Your work will directly support Singapore’s movement toward a more connected and service-oriented society.

This role is ideal for someone who enjoys community work, is confident speaking with partners, and wants to learn deeply about the social service and volunteer ecosystem in Singapore.

This is more than an operations role — it’s a chance to support the heart of Singapore’s volunteer ecosystem and help more people step forward to serve.

What You’ll Do

● Empower Community Partners & Corporate Partners – Support partners across Singapore including Singapore’s Volunteer Centres, and ground-up groups — ensure listings are timely, relevant, and aligned with community needs.

● Onboard Partners to the Volunteer Management System – Conduct friendly onboarding sessions to help partners understand our volunteer management tools.

● Ensure Volunteer Activities Quality & Compliance – Review activity content carefully, ensuring all volunteer listings are well-presented and meet our standards

● Provide Responsive Customer Support – Assist partners and volunteers with questions and troubleshoot issues to ensure a seamless volunteering experience

● Strengthen Community & Volunteer Engagement – Collaborate with internal teams to surface activities to volunteers, support community groups and CSR teams in joining activities, and ensure a positive volunteer journey.

● Support Monitoring & Continuous Improvement – Track activity performance, flag gaps, and provide insights that help strengthen volunteer engagement across Singapore.

Why This Role Matters

● You help drive a growing movement of volunteerism, bringing more people into meaningful acts of service.

● You play a key role in making volunteering easier and more accessible — starting in Singapore, with the potential to scale to other countries as the model grows.

● You strengthen nationwide efforts to build a culture of kindness, connection, and community support across Singapore.

What We’re Looking For

● Mission-Driven & Kind – You care deeply about helping others and believe in the power of community to make life better for everyone.

● Enjoys Community Engagement – You’re genuinely curious about Singapore’s social sector, local initiatives, and the needs of volunteers and charities.

● Strong Communicator – You speak and write clearly, warmly, and confidently across different partner types.

● Customer-Oriented – You enjoy helping people and take pride in providing caring, attentive support.

● Detail-Minded –You catch small errors, ask clarifying questions, and ensure every activity listing is accurate, safe, and suitable.

● Organised & Responsible – You can manage multiple requests, follow up consistently, and keep track of partner needs.

● Comfortable With Tools – You can learn new systems quickly and can confidently guide partners through onboarding and platform use.

● Team Player – You value collaboration and work well with cross-functional, international teams.

Why Join Us?

● Be part of something bigger — Your work directly strengthens Singapore’s volunteer ecosystem and helps more people step forward to serve their communities.

● Diverse & Mission-Driven Team – Work with a multicultural team united by the goal of making volunteering easier and more effective

● Grow with purpose — Learn deeply about community engagement, Singapore’s social service landscape, and digital volunteer management tools while doing work that genuinely matters.

Job Location: Work remotely Salary Range: 600-1000 SGD

If you’re excited to be part of a mission-driven organization and help create a world with the next 1 Million Acts of Kindness, we’d love to hear from you! Please submit

Give.Asia

Give.Asia is Asia’s leading social fundraising platform, empowering people to fundraise, volunteer, and advocate for causes they care about. Since 2009, we’ve raised over SGD $100 million.

Website
Company
Between 15 and 50 persons
Others

Give.Asia did not yet communicate its impact measurement.

This structure did not communicate to us the labels or certifications that it was able to obtain.

Give.Asia

Give.Asia is Asia’s leading social fundraising platform, empowering people to fundraise, volunteer, and advocate for causes they care about. Since 2009, we’ve raised over SGD $100 million.

Website
Company
Between 15 and 50 persons
Others

Give.Asia did not yet communicate its impact measurement.

This structure did not communicate to us the labels or certifications that it was able to obtain.

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