We’re supporting a global industrial business in hiring a proactive and detail‑driven Customer Sales Representative to join their Inside Sales team. If you excel in customer communication, thrive in a fast‑paced environment, and enjoy keeping operations running smoothly, this is a fantastic opportunity to step into a high‑impact role.
What you’ll be doing
- Managing customer transactions including quotations, purchase orders, deliveries, and returns
- Conducting contract reviews in line with internal procedures
- Building and maintaining strong customer relationships
- Handling daily customer communications to ensure exceptional service
- Working closely with CSSR and Logistics to improve on‑Time Delivery performance
- Liaising with external Sales teams and multiple internal departments (Product Management, Shipping, Planning, Engineering, Quality, Credit, etc.)
- Maintaining organised and accurate customer files
- Coordinating with forwarders, arranging shipments, and preparing customs documentation
- Managing high‑volume data entry, emails, and phone enquiries
- Collaborating effectively as part of a team
- Adhering to company policies and procedures
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