Responsibilities
1. Maintain a secure record of all donation platform credentials
2. Ensure timely updates on Customer Relationship Management (CRM) systems to facilitate data extraction and reporting
3. Manage digital and physical document organization
4. Act as the main point of contact for corporate donors and volunteers.
5. Manage end-to-end corporate volunteer sessions, including:
- respond to enquiries on volunteer sessions available with on-going local programmes
- schedule various volunteer programmes’ sessions, and conduct some of them
- data input of corporate information on CRM and update accordingly
- arrange issuance of invoices and receipts
- compile feedback to improve internal processes
- express gratitude to participants with post session thank-you notes
- compile reports for Asia Pacific and International counterparts on a regular basis