Purpose of the Role
KEM is seeking an OD Lead to lead and oversee the HRGA unit and to serve as the Secretariat’s internal convener supporting closer alignment between all three divisions–Program, Institutional Building (IBU), and Impact & Engagement (I&E). Across both mandates, the aim is to uphold the rigor and accountability essential to KEM, while keeping the Secretariat’s day-to-day work light and free of unnecessary friction. Within the unit, this means streamlining, simplifying, and at times reducing existing business processes. While the role sits organizationally within Institutional Building, its mandate extends to bringing structure to how all divisions coordinate, consolidating existing alignment practices into one shared project management cycle, adapted to KEM’s nature as a multi-stakeholder coalition, with clear stages, requirements, and ownership that all divisions can use for planning and collaboration. This position will also lead key organizational development efforts that underpin both mandates, including redesigning meeting structures, conducting workload analysis, and manpower planning. The role also serves as a trusted, fair mediator for employee relations matters and cross-divisional tensions as they arise.
Responsibilities
Business Process Streamlining & Simplification
- Review existing operational workflows across KEM Secretariat to identify what can be simplified, consolidated, or removed — not just automated or added to.
- Champion selective, practical automation that reduces manual administrative burden while preserving accountability.
Project/Program Cycle Design & Convening
- Work with Program, I&E, and IBU to map how projects currently move from concept to close, identifying where alignment breaks down or happens informally, and consolidate this into one shared project/program management cycle with clearly defined stages.
- Define requirements and owners at each stage, balancing rigor and pace across divisions, adapted to KEM’s coalition nature.
- Roll out the cycle across all three divisions, ensuring it is understood and adopted rather than simply documented.
Organizational Development (OD)
- Lead the redesign of KEM’s regular touchbase/coordination meeting structure, in consultation with the Secretariat team, to reduce meeting load while preserving alignment.
- Conduct workload analysis and manpower planning across divisions to inform staffing and resourcing decisions.
Employee Relations & Cross-Team Mediation
- Develop and implement employee retention strategy, including cross-division harmony
- Serve as a trusted, fair mediator for employee relations matters and difficult cross-team or cross-divisional discussions.
- Support a healthy, low-friction working culture between IBU and other divisions.
Unit Leadership
- Provide leadership, coaching, and direction to existing HRGA unit team.
- Represent OD unit in senior management discussions and organization-wide decision-making forums.
Key Deliverable(s)
- Process simplification roadmap.
- Automation implementation plan.
- Documented project/program management cycle with defined stages, requirements and ownership.
- Revamped program tracker
- Revised meeting cadence and structure.
- Workload analysis report.
- Manpower plan analysis document.
- Employee retention strategy
- Employee relations cases addressed and documented.
- Improved cross-divisional working relationships.
- OD performance reports.
- Active participation in KEM Secretariat leadership discussions
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