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Your Responsibilities

In close collaboration with LightBlue’s and the PLEDGE’s teams and external associates, the Channel Partners Lead will endorse the following responsibilities:

Consultant Network Development & Management

Performance Metrics & Development: Monitor financial achievement and sales growth of consultants, while ensuring clients satisfaction
Consultant-Client Liaison: Serve as the contact point for both clients and (accredited) consultants, following up on necessary progress
Network Growth: Expand the network of accredited consultants and eventually customers by nurturing existing relationships with targeted content, approaching potential partners, providing trainings regarding client interaction skills, and providing regular feedback
Gap Identification: Assess and identify gaps in (accredited) consultants' knowledge, processes, and resources and address them as needed

Consulting Services & Quality Assurance

Service Improvement: Review and enhance our consulting services, internal processes, and business model related to accredited consultants
Quality Standards: Oversee and enforce quality standards in project delivery by (accredited) consultants
Client Satisfaction & Retention: Define and track metrics for accredited consultants and customer satisfaction and retention, set improvement targets for (accredited) consultants, and ensure smooth sales processes and coordination between accredited consultants and LightBlue and the PLEDGE™
Consultant Supervision: Supervise (accredited) consultants in implementing food waste monitoring systems and the PLEDGE Certifications

Project Management & Execution

Project Planning & Scoping: Define project objectives, scope, timeline, budget, and deliverables, assigning tasks and roles to team members and (accredited) consultants
Project Execution & Monitoring: Manage the entire project lifecycle from planning to execution, ensuring projects remain on track and all milestones are met
Client Engagement: Oversee the progress of (accredited) consultants with clients to ensure that client satisfaction is consistently met

Profile

Your Profile / Qualifications

Bachelor’s or master’s degree in Business, Marketing, Sustainability, or a related field, or equivalent practical experience
5+ years of experience in client management, consulting, partnerships, business development, or a related field
Experience in the F&B, hospitality or food service industry
Strong ability to manage multiple priorities, work collaboratively, and meet deadlines
Fluent in English (written and spoken)
A good sense of humor is always a plus; we value personality as much as professionalism
Curious mindset: you continuously learn, ask questions, explore solutions, and embrace challenges as opportunities to grow

LightBlue Environmental Consulting

We highlight the business case of preventing food waste, building a performance-based strategy integrating key departments and leveraging new metrics that impact your bottom line.

Website
Company
Between 15 and 50 persons
Responsible consumption

LightBlue Environmental Consulting did not yet communicate its impact measurement.

This structure did not communicate to us the labels or certifications that it was able to obtain.

LightBlue Environmental Consulting

We highlight the business case of preventing food waste, building a performance-based strategy integrating key departments and leveraging new metrics that impact your bottom line.

Website
Company
Between 15 and 50 persons
Responsible consumption

LightBlue Environmental Consulting did not yet communicate its impact measurement.

This structure did not communicate to us the labels or certifications that it was able to obtain.

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