Plant Quality Head - Thailand

Others
Localisation Thailand
Recruitment
No remote
For all levels of experience
Posted on 09-04-2024

Manpower Thailand

We believe meaningful, sustainable employment has the power to change the world. We are committed to providing the expertise to help talent succeed in today’s evolving digital and green economy.

More information
  • Website
  • Company
  • Between 50 and 250 employees
  • Recruitment
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Objective:

  • Develop and ensure Quality Management systems as per regulatory guidelines and quality standards within plant in order to ensure customer satisfaction and business sustainability.
  • Develop and sustain Quality culture across the plant.
  • Review product quality and implement robust CAPA for system and product Quality improvement.
  • Establish review mechanism to constantly upgrade and standardize the process.
Profile

Responsibilities:

Strategic and planning Functional Core

  • Review of customer quality complaints (includes complaint investigation, root cause analysis and identifying the CAPA).
  • Ensure closure of complaint in defined timelines with implementation of CAPA.
  • Review the implementation of CAPA for any non compliances to maintain the upkeep of the plant as per regulatory norms.
  • Ensure sustainability of QMS (Deviations, Change control, OOS and Incident reporting) with QRM.
  • Ensure timely batch release.
  • Ensure regulatory compliance, availability of valid Licences and certificates at the plant.
  • Ensure availability of customer specific certifications for the plant.
  • Handle customer audit independently at the plant and provide support for the team in facing the audit.
  • Provide support to the New Product development with QMS & QRM.
  • Manage escalations from Plant QA/RA and QC areas and take it to conclusion.
  • Responding on Time to relevant stakeholders.
  • Identify various Cost Optimization opportunities within the department and provide direction to the team on various Cost Optimization measures.
  • Periodic customer visits jointly with the Plant Head for developing customer relations and gathering customer feedback.
  • To establish customer complaint CAPA sustenance mechanism.