➔ Description of the mission

Guest Reservations Officers or “Guest Care Officers” at the award-winning Masungi Georeserve manage the end-to-end customer experience from inquiries to post-visit feedback. The guest care officers ensure a seamless guest experience for the geotourism component of the project, ultimately helping sustain environmental conservation efforts.

Daily tasks include:

Manage the online reservations system
Track payments and calendaring
Coordinate with operations team to ensure smooth delivery of services
Provide personal and timely service via phone calls, emails, and SMS
Provide administrative support to team

➔ Profile

Candidates with superior English and Filipino communication skills (oral and written), a customer service mindset, and an interest in nature conservation/sustainable tourism will be prioritized.

Tourism and hospitality graduates are encouraged to apply. This role is ideal for those with 0-2 years of relevant working experience and those comfortable working in a nature setting.

Shared on-site living quarters in Baras, Rizal (Km. 45 Marcos Highway; 1.5 hours from Metro Manila) may be provided for hired candidates upon request.

Click here to apply

Masungi Georeserve

We are an award-winning organization conserving historic limestone formations and biodiversity in the Philippines through protection, education, and sustainable development.

Website
Unknown
Between 50 and 250 employees
Others

Masungi Georeserve did not yet communicate its impact measurement.

This structure did not communicate to us the labels or certifications that it was able to obtain.

Masungi Georeserve

We are an award-winning organization conserving historic limestone formations and biodiversity in the Philippines through protection, education, and sustainable development.

Website
Unknown
Between 50 and 250 employees
Others

Masungi Georeserve did not yet communicate its impact measurement.

This structure did not communicate to us the labels or certifications that it was able to obtain.

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