Customer Support Specialist - Dubai - Maverick Payment Solutions L.L.C - 29/11/2024

Maverick Payment Solutions L.L.C

providing loans, investment services, and financial advice while managing risk and ensuring compliance with regulations.

Website
Company
Between 50 and 250 employees
Industry

Maverick Payment Solutions L.L.C did not yet communicate its impact measurement.

This structure did not communicate to us the labels or certifications that it was able to obtain.

About the Role:

We are looking for a reliable and detail-oriented Support Specialist to join our team remotely. In this role, you will be responsible for addressing user inquiries, resolving issues, and ensuring a positive experience for our customers. The ideal candidate will have excellent communication skills, a proactive approach to problem-solving, and a strong commitment to customer satisfaction.

Key Responsibilities:

Provide responsive support to users via email, chat, and phone.
Troubleshoot and resolve user issues promptly and effectively.
Collaborate with internal teams to escalate and resolve complex issues.
Maintain accurate records of user interactions and issues.
Identify common customer challenges and suggest solutions to improve the user experience.
Keep updated on product information to assist users accurately.

Requirement :

Age: 18-35
Strong computer skills, including knowledge of support software and tools.
Excellent communication skills, both verbal and written, with English proficiency at B1 level or higher.
Ability to work efficiently in a fast-paced environment and manage multiple tasks.
Detail-oriented, organized, and a quick learner.
Ability to work collaboratively as part of a team and independently when needed.

Maverick Payment Solutions L.L.C

providing loans, investment services, and financial advice while managing risk and ensuring compliance with regulations.

Website
Company
Between 50 and 250 employees
Industry

Maverick Payment Solutions L.L.C did not yet communicate its impact measurement.

This structure did not communicate to us the labels or certifications that it was able to obtain.

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