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Programme Manager – TrailWatch

We are currently hiring a Programme Manager to lead and grow the TrailWatch programme.

Job Purpose

To lead the planning, implementation, and continuous improvement of the TrailWatch programme, driving meaningful user participation and volunteer engagement while overseeing the ongoing development and management of the TrailWatch app.

Main Duties and Responsibilities

1. Programme Planning & Management

Lead the end-to-end planning, implementation, and evaluation of the TrailWatch programme.
Monitor programme performance through data tracking and impact measurement, and refine strategies based on insights.
Manage programme budgets, timelines, and resources to ensure efficient and accountable delivery.
Collaborate with the communications team to ensure consistent messaging aligned with programme objectives.

2. App & Digital Platform Management

Oversee the ongoing management and enhancement of the TrailWatch mobile application and related digital systems.
Serve as the key liaison between programme stakeholders, internal technical teams, and external technology vendors.
Monitor app usage data and user feedback to inform continuous improvements and feature prioritisation.
Ensure timely resolution of technical issues while maintaining quality standards and user experience.

3. User & Volunteer Engagement

Develop and execute strategies to recruit, onboard, and retain TrailWatch volunteers.
Oversee the coordination and smooth implementation of TrailWatch activities and related events.
Liaise with partners, service providers, and volunteers to ensure quality and safety standards are met.
Identify opportunities to strengthen community collaboration and expand the programme network.

Profile

About You: Key Qualities and Competencies

University graduate with at least 5 years of experience in programme management, community engagement, volunteer management, or related fields.
Strong project management skills with the ability to manage multiple initiatives within budget and timeline.
Experience in engaging communities, volunteers, or public participants in structured programmes.
Analytical and data-driven mindset, with strong Excel and reporting skills.
Excellent organisational skills with strong attention to detail and ability to track progress toward targets.
Strong interpersonal and stakeholder management skills.
Proficiency in written and spoken Chinese and English.
Experience or passion for environmental, conservation, or NGO sector work is an advantage.

Parks and Trails

Parks and Trails are guided by the Values of Sustainability, Well-Being, and Responsible Use and aims to increase people’s engagement in the “Three Cares” (Self Care, Care for Others, Care for Nature)

Website
Nonprofit organization
Between 15 and 50 persons
Others

Parks and Trails did not yet communicate its impact measurement.

This structure did not communicate to us the labels or certifications that it was able to obtain.

Parks and Trails

Website
Nonprofit organization
Between 15 and 50 persons
Others

Parks and Trails did not yet communicate its impact measurement.

This structure did not communicate to us the labels or certifications that it was able to obtain.

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