Position Summary
CATEGORY: Project Management
LOCATION: Phnom Kulen-Siem Reap
You will be employed by Sala Baï NGO, but you will work most of the time in Phnom Kulen National Park under ADF’s operational management in order to develop and implement a new ecotourism project. You will spend in average 4 days per week in Phnom Kulen in ADF’s house and 1 day per week in Sala Baï’s office.
Your objective will be to set up an association regrouping the two Community Based Tourism Centers (CBTCs) of Anlong Thom and Popel villages, and to accompany the team of the association to grow their revenue, in order to generate alternative incomes for the local population and reduce the agricultural impact on the PKNP natural resources. Environmentally friendly practices are central to this project since it is held in a national park and the improvement of the protection of the environment is a key expected outcome.
Duties & Responsibilities:
- Operations and Service Quality
- Support the CBTC team to improve daily operations
- Help organize daily work and regular trainings, and improve service standards
- Coach staff to improve hospitality quality
- Support stock control, expense and revenue management, and service organization
- Help ensure services meet expectations of international visitors
- Tourism and Revenue Development
- Maintain relationships with tour agencies
- Help develop new tourism partnerships
- Support marketing and visibility efforts
- Improve existing tourism products
- Support development of new income activities
- Community Support:
- You will work closely with:
- 2 CBTC Managers
- 1 Admin/Marketing
- 6 cooks
- 69 Community members involved in tourism
- You will help them organize their work, solve problems, and improve performance.
- You will coordinate hospitality trainings provided by Sala Baï to the community and coordinate various stakeholder’s visits
- Field Work
- Spend 1 to 2 weeks per month in Phnom Kulen
- Provide hands-on support and follow-up
- Submit regular activity reports
- Liaison between ADF and Sala Baï’s teams with reporting tools regular meetings
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