Job Scope
Door-to-Door Outreach
- Conduct door-to-door outreach within designated north-east region of Singapore (Seng Kang, Punggol, Serangoon, Hougang) to inform families of persons with disabilities and residents about ESH and SPD’s services and opportunities.
- Provide detailed information about ESH’s activities and services for persons with disabilities and their caregivers, as well as opportunities for volunteer engagement.
- Establish a rapport with community members, listening to their needs and concerns, and connect them to appropriate SPD services.
- Identify and engage potential volunteers by explaining the benefits and impact of volunteering with SPD. Encourage sign-ups and participation in SPD’s volunteer programs.
- Collect relevant data during interactions, including contact details, feedback, and interest levels, ensuring this information is accurately recorded and shared with the team for follow-up.
Outreach Booth Support
- Set up and manage outreach booths in community spaces, such as malls or public areas, to engage with individuals and promote ESH’s services.
- Actively engage with individuals visiting the booth, providing information, answering questions, and encouraging participation in SPD’s programs.
- Raise awareness about the importance of inclusion for persons with disabilities and the impact of volunteer efforts in supporting these initiatives.
- Collect visitor details, track their interests, and document feedback. Ensure that all potential leads are followed up with appropriately.
Collaboration And Reporting
- Work closely with the Community Inclusion & Engagement and Volunteer Management teams to ensure outreach efforts are aligned with SPD’s goals.
- Regularly update the teams on outreach progress, including successes, challenges, and valuable insights from interactions with the community.
- Work closely with other team members involved in outreach and volunteer engagement, ensuring a consistent and coordinated approach to community outreach efforts.
- Consolidate and maintain accurate outreach data, ensuring proper documentation for future follow-ups and program improvements, including Door-to-Door and Volunteer Management data and any relevant insights gathered during interactions.