ABOUT THIS ROLE
As part of the team in Penang, the Program Coordinator helps bring to life the Take Action Lab program for our students. They will play a key role in creating a positive student experience by facilitating curricular and extracurricular activities, supporting student wellbeing and learning, and leading administrative tasks for student onboarding, program management and record keeping. A mostly student-facing position, the Program Coordinator will play a central role in creating a unique, cultural immersion experience for our students.
We are looking for someone who is energized and enthusiastic about youth leadership development, builds relationships, and can navigate dynamic, new environments.
This role reports to the Take Action Lab Program Manager, Malaysia and works closely with the Program Operations Coordinator, and two other Program Coordinators in the Take Action Lab team. They must be based in Penang, Malaysia.
YOUR OPPORTUNITY FOR IMPACT
Co-create the Take Action Lab experience: Design and facilitate a unique immersion experience anchored in our principles of experiential learning
- Support the design of transformative experiential learning activities in line with TAL’s theme and curriculum goals
- Participate in building TAL’s training modules & ensure students’ adoption
- Guide and facilitate group learning activities around the Penang area
- Prepare and execute an orientation and re-entry program for participants
- Prepare and maintain orientation and onboarding materials
Support the wellbeing and development of inspiring young leaders: Work directly with the students to guide and facilitate their immersion learning experience in Penang
- Support community engagement strategy and activities during the virtual and immersive segments of the program; Foster a safe and productive learning environment; Guide the cohort community-building experience
- Act as a mentor and cultural broker for the students during the pre-departure and immersion experience; maintain regular check-ins with a sub-cohort of students
- Support students’ wellbeing as part of the team responding to behavioral, health, and safety incidents
- Monitor student engagement and surface issues for problem-solving
Build local partnerships: Develop good working relationships with program partners
- Liaise with local partners to ensure logistics run smoothly
- Support the delivery of partner training, monitoring and evaluation
- Identify and liaise with local partners and activities that can contribute to students’ learning objectives
- Facilitate program closing events with local partners; Celebrate and acknowledge partner contributions to the program and the students’ experience
Keep program stakeholders organized and informed: Support administrative tasks for student onboarding and offboarding and regular reporting
- Act as students’ first point of contact and support during their pre-departure preparation and throughout their immersion; Support student and family communications strategy throughout the program, including but not limited to responding to inquiries, drafting and editing resources, managing online community engagement platforms
- Support the maintenance of systems for organizing local activities and students’ information
- Analyze data to track depth of student engagement, spot patterns, and surface learnings
- Manage materials and logistics for program events, in collaboration with the team and local partners
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