Jobs are sourced directly from employers. No recruiter involved. Apply through the employer's link to make sure your application reaches the right people. → Fundraiser & Donor Engagement Assistant Manager

We are seeking a proactive and service-oriented Fundraiser & Donor Engagement Assistant Manager to oversee daily donation-operational functions, donor & fundraiser services, and team management.

This role is responsible for ensuring the smooth execution of donation processing, donor support services, financial operational controls, and continuous process improvements.

Key Responsibilities

Operational Management & Oversight

Oversee day-to-day operations, to ensure accurate and timely processing of donations.
Ensure timely completion of month-end and year-end closing.
Ensure compliance with internal policies, procedures, and controls to maintain operational integrity.

Donor & Fundraiser Care

Ensure excellent service delivery for donors and fundraisers.
Resolve escalated donor and fundraiser inquiries professionally and promptly.
Gather donor, volunteer, and service feedback to identify trends and improvement opportunities.

Team Leadership & Development

Assist to lead and develop the operations team.
Assist to plan and manage team resources to ensure service operational efficiency.
Assist to monitor team performance through regular reviews & feedback.

Profile

Requirements

Bachelor's Degree holder.
At least 5 years of working experience and min. 3 years of experience leading and managing a team.
Excellent in Microsoft Excel.
Strong understanding of operational processes, financial controls and reconciliation.
Able to work independently, manage multiple priorities, and perform in a fast-paced environment.

Tzu Chi Foundation Malaysia

Buddhist Tzu Chi Charity Foundation is an international non-profit organization devoted to spreading Great Love through its work in the fields of charity, medicine, education, and humanistic culture.

Website
Nonprofit organization
Between 15 and 50 persons

Tzu Chi Foundation Malaysia did not yet communicate its impact measurement.

This structure did not communicate to us the labels or certifications that it was able to obtain.

Tzu Chi Foundation Malaysia

Buddhist Tzu Chi Charity Foundation is an international non-profit organization devoted to spreading Great Love through its work in the fields of charity, medicine, education, and humanistic culture.

Website
Nonprofit organization
Between 15 and 50 persons

Tzu Chi Foundation Malaysia did not yet communicate its impact measurement.

This structure did not communicate to us the labels or certifications that it was able to obtain.

More than 100 training courses and programs

Train yourself on a wide range of key topics: CSR and sustainability in business, third places, collective intelligence, energy renovation, skills assessment and much more!

Featured articles

Discover all the resources to inspire and guide you in the world of positive impact. Testimonials, analyses, job descriptions and skills of tomorrow, everything you always wanted to know without daring to ask.

Tomorrow's society needs

Entrepreneurship in the territories: is it the right time?

Get Inspired

A job that makes sense... But what sense?

Skill Hacks

"Thinking the ecological and social transition in a systemic way" with Thomas Merzlic (T-Campus)

Skill Hacks

[Interview] Côme, co-founder of La Joist - training in energy renovation

Get Inspired

Hélène de Vestele (Edeni): "Ikigai is a useful tool for introspection"

Get Inspired

Am I legitimate to work in the impact sector?

The professional retraining guide

You no longer thrive in your work, and you plan to change profession to find more meaning in your professional life? Discover the resources to help you think about a retraining project and find your way.