Operations Coordinator - Hanoi

Blue Dragon Children's Foundation

Long-term contract
Localisation Hanoi, Vietnam
No remote
From 3 yrs of exp.
Posted on 03-19-2026

Description of the mission

Main Responsibilities

Team coordination and alignment

● Coordinate regular department and team meetings.

● Coordinate workplan reviews and other department planning sessions.

● Track and follow up on agreed actions and shared commitments.

● Ensure priorities, timelines and responsibilities are visible and understood across the department.

● Ensure information, decisions and updates are shared clearly across the department.

● Support a positive and collaborative working culture.

Systems and process development

● Oversee a schedule for updating manuals and working processes.

● Maintain and improve shared knowledge systems.

● Prepare monthly department reports with input from coordinators.

● Review systems and workflows, identifying areas for improvement.

● Support coordination of data collection and reporting processes.

● Develop tools for information sharing and collaboration.

Staff support and coordination

● Coordinate the annual Job Description review process.

● Support induction planning and onboarding for new staff.

● Coordinate training needs and development opportunities.

● Act as focal point for internship and volunteer enquiries.

● Support probation and performance review scheduling in collaboration with coordinators and the People and Culture department.

Finance and budget coordination

● Lead the development and monitoring of departmental budgets.

● Coordinate payment request processes and documentation flow.

● Attend monthly finance meetings when required. Interdepartmental collaboration

● Act as focal coordination point for cross-department requests.

● Support department staff in their collaboration with external departments.

Others

Host visitors, participate in donor engagement activities and events.

Profile

Key Selection Criteria Essential

● Demonstrated commitment to Blue Dragon’s mission and values.

● Outstanding interpersonal skills and ability to build trust across teams.

● Strong organisational ability with a systems-thinking approach to workflows and collaboration.

● At least 3 years’ experience in HR, project management, administrative coordination, operations or similar fields.

● Excellent facilitation and meeting coordination skills.

● Experience in collaborative or self-managing team environments.

● Experience coordinating cross-functional teams.

● Proficient English and Vietnamese language skills.

● Experience working in diverse teams, including both local and international environments.

Desirable

● Experience working in a non-profit or social impact organisation.

● Interest in the development sector, with a willingness to learn about the specific needs and structures of non-profit organisations.

Click here to apply

Blue Dragon Children's Foundation

Blue Dragon is a grassroots charity on a mission to end human trafficking. We believe that EVERY child deserves a chance to have a great life... and with your help, this is possible!

More information
  • Website
  • Unknown
  • Between 50 and 250 employees
  • Others
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