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Mana Earthly Paradise (Mana) is a next-gen eco hotel, run by a social enterprise Earth Company, where sustainability and regeneration are at the forefront of everything we do. From our eco facility using solar power and rainwater harvesting to our farm-to-table Indo-Japanese restaurant and conscious store, Mana strives to be a responsible business. In October 2022, Mana became the first B corp certified hotel in Southeast Asia.
Job Description
Provide Mana with necessary PR & Marketing services associated with its day-to day operations. Report to the owner / CEO.
I. PR & Marketing
Marketing Strategy:
- Conduct marketing research to identify new markets and business opportunities and help increase sales.
- Plan and implement multiple marketing initiatives across various platforms.
- Set marketing action plans, assess and update action plans quarterly.
- Manage project within the marketing department adhering to the marketing strategy.
- Revisit Mana’s marketing strategy and propose necessary improvements and refinements.
- Implement multiple marketing initiatives and strategies across various platforms.
Information Management:
- Content copywriting, graphic design, and video editing.
- SEO and SEM management and optimization
- Management of all Mana’s social media channels (i.e. Facebook, Instagram, newsletter, blogs, etc. in a timely and pleasant manner), mail marketing, and influencer marketing activities.
- Create and update content in the website in a timely and pleasant manner.
- Create and update all marketing materials (e.g. brochures, promotional materials,sales demo kit, welcome kit, press kit, souvenirs, etc.).
- Make action plans and run online ads on social media and Google.
- Design and update customer database.
Guest Relations:
- Represent the Mana team at various events and exhibitions.
- Generates groups and corporate leads through internet prospecting, networking, and telemarketing.
- Perform hotel site tours.
- Conduct customer surveys and responds to complaints from customers and provide after-sales support.
- Work with respective department to improve the quality of services and customer experience based on customer feedback.
II. Reporting:
- Prepare and submit weekly and monthly marketing reports & Key Performance Indicators (KPIs).
- Measure, analyze, and report on marketing campaigns against goals (Return On Investments and KPIs).
- Analyzing marketing performances including website traffic, engagement on social media, blog traffic, advertising performance (online and offline), etc.
II. Other tasks as necessary and requested by the management, owner and other members.
- The position will report to the owner / CEO, and work with the rest of the team as directed on various activities.
- Engagement level is full-time (100% or 40 hours per week) and commences as soon as possible – with a three months evaluation period.
- This position is for Indonesian citizens only.
- The incumbent is expected to work mostly from the office, located at Mana Earthly Paradise in Sayan, Ubud.
- We offer a competitive salary range, between : 10,000,000-13,000,000 IDR (Gross), based on qualifications and experience.