Fundraising Support Specialist (Full Time) - Indonesia

Give.Asia

Long-term contract
Localisation Indonesia
Full remote
From 1 to 3 yrs of exp.
Posted on 10-13-2025

➔ Description of the mission

Make a Real Impact Through Fundraising & Charity Support Across Asia

At Give.Asia, every campaign tells a powerful story — a child’s urgent medical need, a food relief mission, a charity’s lifesaving event, or a corporate team rallying behind a cause. Behind every story is a dedicated support team that ensures campaigns go live swiftly, smoothly, and successfully. That’s where you come in.

As a Fundraising Support Specialist in our CoreOps (BackOffice) team, you’ll be on the frontlines of kindness. You’ll support individuals, charities, and corporate partners to launch high-trust, high-impact fundraising campaigns — while providing empathetic and responsive support to fundraisers, patients, and donors across Asia.

This role blends customer support, content operations, and compliance work. It’s ideal for someone who is organized, calm under pressure, and comfortable working with emotional stories, multiple cases, and fast-changing priorities — often without a playbook.

Your work doesn’t just keep things running — it amplifies impact and helps us grow a movement of unstoppable kindness across Asia.

What You’ll Do

Help Launch Life-Changing Campaigns – Guide fundraisers through their journey — from submission to publication — so they can focus on what matters: helping others.

Support Donors and Beneficiaries Alike – Assist donors with questions and troubleshoot issues to ensure a seamless giving experience, while making sure every beneficiary’s story is respected and responsibly shared.

Ensure Campaign Quality & Compliance – Review documents and campaign content carefully, ensuring that all submissions meet our standards and local regulations before they go live.

Empower Charities & Corporate Partners – Support nonprofit and corporate clients in setting up donation pages, event campaigns, and employee giving initiatives using our digital tools.

Collaborate to Scale Impact – Work closely with designers, engineers, and our regional leads to improve tools, workflows, and user experience — all to help fundraisers succeed faster.

Adapt to Ambiguity & Change – Every day brings new types of campaigns and scenarios — from migrant workers needing urgent surgery to disaster relief efforts or donor follow-ups, provide flexible support wherever the greatest need is.

➔ Profile

Why This Role Matters

● Every campaign you help launch raises critical funds — for hospital bills, emergency aid, food support, and more.

● Your support helps charities run better events, corporates inspire giving, and donors feel confident their help makes a difference.

● Behind every form you review or donor message you send, there’s someone receiving hope, care, and a second chance.

What We’re Looking For

● Mission-Driven & Kind – You’re passionate about helping others and believe in the power of community.

Customer-Oriented – You understand the importance of quick, supportive, and clear communication with external stakeholders.

Detail-Oriented & Responsible – You take ownership of your work and know the little things matter in making a campaign successful.

Clear Communicator – You speak and write with empathy and clarity, and care — especially in emotionally sensitive situations.

Strong Multitasker – You manage shifting priorities and parallel tasks efficiently.

Problem Solver – You’re resourceful, calm under uncertainty, and open to figuring things out on the fly.

Team Player – You collaborate across teams and regions to ensure we deliver a consistent and caring experience to everyone we serve.

Fluency in additional languages (a plus!) – e.g. Tagalog, Mandarin, Bahasa

Why Join Us?

Make a Real Impact – We hit 1 million acts of kindness in 2025 — Every campaign you help launch contributes to building an Unstoppable Movement of giving across Asia.

Diverse & Mission-Driven Team – Work with a multicultural team united by the goal of making fundraising easier and more effective

Grow with Purpose – Gain hands-on experience in fundraising, operations, and digital tools. As part of a fast-moving team, your ideas will help shape better systems and scale impact across Asia.

Job Location: Work remotely

Salary Range: 600-900 SGD

If you’re excited to be part of a mission-driven organization and help create a world with achieve the next 1 Million Acts of Kindness, we’d love to hear from you! Please submit your resume and fill in the application form https://giveasia.typeform.com/to/WYaLifQI.

Give.Asia

Give.Asia is Asia’s leading social fundraising platform, empowering people to fundraise, volunteer, and advocate for causes they care about. Since 2009, we’ve raised over SGD $100 million.

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