Director of Operations - Hanoï

GSM - Xanh SM

Long-term contract
Localisation Hanoï, Vietnam
Mobility
No remote
From 10 yrs of exp.
Posted on 02-19-2026

Description of the mission

We are seeking a strategic and results-driven Operation Director with a strong foundation in Finance and proven operational leadership experience. The ideal candidate will have extensive exposure to Manufacturing and Retail environments, with prior experience in a Big 4 firm such as Deloitte, PwC, EY, or KPMG considered a strong advantage.

This role is responsible for overseeing daily operations, driving operational excellence, ensuring financial discipline, and aligning operational strategy with overall business objective

Responsibilities

Strategic Leadership

  • Develop and execute operational strategies aligned with corporate vision and financial targets
  • Partner with the CEO and executive team on long-term growth initiatives
  • Lead business transformation, process optimization, and performance improvement programs

Operational Excellence

  • Oversee end-to-end operations across Manufacturing and Retail functions
  • Drive efficiency, productivity, cost optimization, and supply chain effectiveness
  • Establish KPIs and performance dashboards to monitor operational health

Financial Oversight

  • Leverage strong finance background to ensure operational decisions align with profitability goals
  • Lead budgeting, forecasting, and financial performance monitoring
  • Strengthen internal controls, risk management, and compliance frameworks

Process & Governance

  • Implement best-in-class governance structures and operational policies
  • Ensure regulatory compliance and corporate governance standards
  • Drive ERP and systems optimization initiatives

Team Leadership

  • Lead and mentor cross-functional teams (Operations, Finance, Supply Chain, Retail Operations)
  • Build a high-performance culture focused on accountability and continuous improvement
  • Develop succession planning and leadership capabilities

Profile

Qualifications

  • Bachelor’s degree in Finance, Accounting, Business Administration, or related field (MBA preferred)
  • 12–18+ years of progressive leadership experience
  • Strong background in Finance with transition into Operational leadership
  • Experience in Manufacturing and Retail sectors is essential
  • Prior experience with a Big 4 firm (e.g., Deloitte, PwC, EY, KPMG) is highly preferred
  • Proven track record in operational restructuring, cost optimization, and business scaling
  • Strong understanding of financial modeling, internal controls, and compliance frameworks
  • Experience digital transformation initiatives

Click here to apply

GSM - Xanh SM

Our mission is to create a sustainable, green, and convenient transportation solution that empowers communities towards a greener and smarter future.

More information
  • Website
  • Company
  • > 2000 employees
  • Mobility
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