Volunteer Management Executive / Senior Executive - Singapore

Long-term contract
Localisation Singapore
No remote
No experience required
Posted on 12-05-2024

Habitat for Humanity Singapore

Building strength, stability and self-reliance through shelter. Habitat for Humanity Singapore is part of an international Christian housing charity that seeks to eliminate poverty housing worldwide.

More information
  • Website
  • Unknown
  • < 15 persons
  • Others
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Responsibilities

1. Maintain a secure record of all donation platform credentials

2. Ensure timely updates on Customer Relationship Management (CRM) systems to facilitate data extraction and reporting

3. Manage digital and physical document organization

4. Act as the main point of contact for corporate donors and volunteers.

5. Manage end-to-end corporate volunteer sessions, including:

- respond to enquiries on volunteer sessions available with on-going local programmes

- schedule various volunteer programmes’ sessions, and conduct some of them

- data input of corporate information on CRM and update accordingly

- arrange issuance of invoices and receipts

- compile feedback to improve internal processes

- express gratitude to participants with post session thank-you notes

- compile reports for Asia Pacific and International counterparts on a regular basis

Profile

Competencies

  • A detailed-oriented and efficient multi-tasker who is also organised and resourceful.
  • Adaptable team player, able to work independently or collaboratively with internal stakeholders.
  • Excellent interpersonal skills and cultural sensitivity.
  • Competent in Microsoft Office Suite (Word, PowerPoint, Excel and Outlook) and CRM software (Salesforce); resourceful in search engines.
  • Effective written communication skills
  • Preferably able to speak Mandarin to communicate with Mandarin speaking corporate partners

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