Responsibilities and Tasks
The Social Media and Stakeholder Engagement Officer plays a critical role in supporting the Communications Manager and collaborating with the communications department to enhance interaction within social media platforms and engage with our stakeholders. The ideal candidate for this role should possess a wealth of experience in overseeing social media campaigns and executing effective stakeholder engagement strategies.
The Social Media and Stakeholder Engagement Officer's daily tasks will include creating content, monitoring social media metrics, managing social media platforms, and overseeing stakeholder engagement activities.
The tasks of Social Media and Stakeholder Engagement Officer shall include, but not be limited to, the following:
1. Main Tasks
•Creating, curating, and managing engaging content for various social media platforms (Twitter, Facebook, Instagram, Tiktok).
•Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging, and audience identification Analyzing social media metrics and monitoring social media posts.
•Provide regular reports on social media performance, insights, and trends.
•Staying up-to-date with the latest social media trends, tools, and best practices. Managing social media advertising campaigns, including budget allocation and performance tracking.
• Engaging with followers, and responding to comments and messages on time. Building and maintaining relationships with communications stakeholders.
• Developing and implementing communications stakeholder engagement
• Providing regular updates to stakeholders through newsletters, email, or other types of communication.
Managing stakeholder expectations and addressing their concerns.
• Facilitating meetings, workshops, and consultations with stakeholders.
• Demonstrating a strong understanding of stakeholder needs and perspectives.
• Monitoring and reporting on stakeholder engagement activities and outcomes.
2. Additional tasks
Performing other tasks (or duties) as assigned by the Communications Manager