The Roundtable on Sustainable Palm Oil (RSPO) is a global partnership to make palm oil sustainable. Today, the RSPO is a global, non-profit organisation with over 6,000 voluntary members across 104 countries and territories, representing every link in the supply chain: oil palm producers, palm oil processors and traders, consumer goods manufacturers, retailers, banks and investors, environmental or nature conservation non-governmental organisations (NGOs), and social or developmental NGOs.
At RSPO, we believe that our success is built by the passion, dedication, skills, and expertise of our people. They are the ones who drive our organisation to new heights and guide us through the next phase of our development.
Reporting to the Manager, Membership, the Executive, Membership operates as a member of the Membership Unit and ensures it functions effectively whilst providing the necessary support to the RSPO Secretariat on all membership-related issues.
The location of this role is Kuala Lumpur, Malaysia.
Key Roles & Responsibilities
Duties include but will not be limited to the following:
- To ensure adherence to all documented procedures and processes, whilst being responsible for providing good and effective responses to all member queries.
- To work with the Manager, Membership to periodically review and improve the membership systems and processes, ensuring that the membership unit is consistently functioning efficiently and effectively.
- Managing member database to ensure timeliness, completeness and accuracy of members’ information.
- Conduct the complete process of membership applications in the course of formal membership approval process.
- Act as an advisor to both internal and external stakeholders on membership benefits and roles
- Assist in managing and handling membership fee collection, including invoicing and collection of fees
- Apart from the duties stated above, to perform any duty or duties reasonably assigned.
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