Entrepreneurship in the territories: is it the right time?
Company Overview
SINGRASS is a Singapore-headquartered eco-tech company pioneering Indoor Smart Eco Systems (ISES) that integrate hydroponic leafy vegetables, smart sensing, and aesthetic design to purify indoor air and enhance well-being. Our solutions contribute to the Singapore Green Plan 2030 and the "30 by 30" food security vision, offering innovative ESG-aligned systems for schools, offices, hotels, and urban living environments.
Key Responsibilities
As a Customer Relationship Manager at SINGRASS, you will take on a hybrid role that blends corporate sales, account management, and ESG consulting. The remuneration package includes basic pay plus commission.
1. Sales & Business Development
· Identify and acquire new B2B customers across sectors such as education, hospitality, corporate offices, and public institutions.
· Present SINGRASS's ISES as an ESG-aligned indoor air quality and sustainability solution, tailored to each client’s needs.
· Lead the end-to-end sales process including proposal, pricing, and contract closure.
2. Customer Engagement & Account Management
· Build and maintain long-term partnerships with key clients through regular communication, reviews, and service optimization.
· Act as the main liaison between clients and internal departments (R&D, Installation, Maintenance).
· Upsell and cross-sell system upgrades, maintenance plans, and new solutions.
3. Project & Service Coordination
· Conduct on-site indoor air quality (IAQ) assessments using our proprietary tools.
· Manage project timelines, installations, and deployment of ISES systems in coordination with the operations team.
· Ensure service delivery quality and resolve post-sales inquiries effectively.
4. Market Outreach & ESG Advocacy
· Represent SINGRASS at sustainability exhibitions, trade shows, and industry forums.
· Engage with government bodies, schools, and NGOs to promote indoor ecological systems and drive ESG compliance.
· Contribute to ecosystem education and awareness through campaigns, seminars, and client demonstrations.
