Role Requirements
Competencies required for the role
As people join TFM, we expect individuals to be aligned with our core values, have passion and drive to the TFM mission.
Technical/ Functional competencies:
- Proven ability to design and implement strategic engagement plans for community development and long-term impact.
- Experience managing Alumni relations, community building, or leadership development programmes.
- Skilled in stakeholder engagement and building cross-sector partnerships to connect Alumni to resources and opportunities.
- Strong project management skills, with the ability to plan, coordinate, and deliver high-quality initiatives on time.
- Proficient in impact measurement, data analysis, and reporting to inform strategic decisions.
- Comfortable navigating cross-functional collaboration, with a strong understanding of organisational and team dynamics.
- Basic budget management skills to support programme planning and implementation.
- Strong proficiency in Google Suite and digital tools (e.g. Confluence, Salesforce, Zoom).
Leadership competencies:
- Comfort with ambiguity and non-linear impact pathways.
- Excellent judgement around empowerment vs control.
- Strong facilitation and coaching mindset.
- Ability to translate mission into actionable opportunities.
- Able to set a clear and compelling vision for the Alumni community and inspire others to contribute to its long-term mission.
- Demonstrates strong emotional intelligence and interpersonal skills, building authentic, trust-based relationships with diverse individuals.
- Leads with empathy and clarity, while empowering team members and holding them accountable to shared goals.
- Thinks strategically and innovatively, identifying opportunities to enhance Alumni engagement and amplify impact.
- Works collaboratively across teams, serving as a connector and thought partner to align Alumni work with organisational goals.
- Communicates clearly, confidently, and with purpose across a range of internal and external audiences.
- Models Teach For Malaysia’s Core Values in leadership, culture-building, and decision-making.
- Adaptable in fast-paced and evolving environments, demonstrating resilience and problem-solving when navigating uncertainty.
Experiences & qualification
- Minimum 4 years of experience in Alumni engagement, community building, leadership development, or related fields.
- Prior experience in education, non-profit, or social innovation sectors is highly advantageous.
- Strong written and verbal communication in English; proficiency in Bahasa Malaysia required.
- Bachelor’s degree in a related field preferred.
- Experience in leading teams or managing direct reports is preferred.
- Willingness to travel and work during non-traditional hours for events or engagements.
- Comfortable adopting and using digital systems and platforms to support team collaboration and programme delivery.
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