Entrepreneurship in the territories: is it the right time?
THE ROLE
The Membership and Admin Officer role provides administrative and membership-related services to APSA members and the Secretariat. This position serves as the first point of contact for members, supports the member life cycle from acquisition to retention and member activities, maintains accurate records, and provides logistical support for the Secretariat’s operations.
1. Membership services
- Serve as a point of contact for APSA members, responding promptly and professionally to general inquiries via email, phone, and other platforms
- Support the member life cycle from acquisition to retention and member activities
- Process membership applications and renewals in a timely and accurate manner
- Support members with the event registration process to Asian Seed Congress (ASC) and other APSA activities, including troubleshooting registration issues and guiding members through payment procedures
- Develop, organize, and maintain all electronic files, records, and systems associated with membership (applications, renewals, payments, correspondence).
- Leverage APSA’s membership platform including data management, and communication tools to ensure efficient administration and a positive member experience.
- Liaise with the finance team to issue invoices, reconcile and report membership revenue and ensure accuracy of membership-related financial records.
2. Administrative and office support
- Assist with booking flights, arranging visas, and providing travel logistics support for APSA staff, invited experts, and event participants as needed.
- Handle procurement of office supplies, equipment, and assets in line with APSA’s procurement policy.
- Maintain organized filing systems and ensure up-to-date recordkeeping of contracts, purchase orders, and other administrative documents.
- Provide general administrative support to the Secretariat, including scheduling, correspondence, and meeting arrangements.
