Operations Support - Yogyakarta - Cakap - 16/03/2024

Cakap

Cakap is an upskilling platform in Indonesia with more than 4 million users spread throughout the country.

Website
Unknown
Between 50 and 250 employees
Others

Cakap did not yet communicate its impact measurement.

This structure did not communicate to us the labels or certifications that it was able to obtain.

What you will do

Currently, we are looking for someone who can fill the position of Operation Support. Take a look at some points below to understand more about this role.

Before class:

Create classes based on the schedule
Work closely with stakeholder and teachers
Train the teachers to use Cakap platforms

During class:

Stream/mirror the class if the tutor using non Cakap platform
Become a chat admin: welcome message, respond participants chat (comments/complaints), respond to unwanted behavior from the participants and closing message
Make sure classes running smoothly

After class:

Create classes reports
Handling Escalation Issue from B2C
Listing and Uploading Upskill Video Collection

Requirements and specifications

In order to carry out the obligations well, we need someone who has specific knowledge and abilities in a specific area. To make it easier, there are:

Bachelor’s degree in Broadcasting, Management, Communication or a related field
Minimum 1 year experience working in a similar role
Fluency in both written and spoken English,
Proficient knowledge of time management, and standard office practices and procedures,
Outstanding communication skills, both written and verbal,
Strong people skills and excellent phone etiquette,
Outstanding organizational skills,
Tech-savvy.
Familiar with OBS

Apply today!

Cakap

Cakap is an upskilling platform in Indonesia with more than 4 million users spread throughout the country.

Website
Unknown
Between 50 and 250 employees
Others

Cakap did not yet communicate its impact measurement.

This structure did not communicate to us the labels or certifications that it was able to obtain.

More than 100 training courses and programs

Train yourself on a wide range of key topics: CSR and sustainability in business, third places, collective intelligence, energy renovation, skills assessment and much more!

Featured articles

Discover all the resources to inspire and guide you in the world of positive impact. Testimonials, analyses, job descriptions and skills of tomorrow, everything you always wanted to know without daring to ask.

Tomorrow's society needs

Entrepreneurship in the territories: is it the right time?

Get Inspired

A job that makes sense... But what sense?

Skill Hacks

"Thinking the ecological and social transition in a systemic way" with Thomas Merzlic (T-Campus)

Skill Hacks

[Interview] Côme, co-founder of La Joist - training in energy renovation

Get Inspired

Hélène de Vestele (Edeni): "Ikigai is a useful tool for introspection"

Get Inspired

Am I legitimate to work in the impact sector?

The professional retraining guide

You no longer thrive in your work, and you plan to change profession to find more meaning in your professional life? Discover the resources to help you think about a retraining project and find your way.

Retraining guide