School Shop Assistant - Singapore

Localisation Singapore, Singapore
No remote
Posted on 06-03-2024

German European School Singapore

GESS is an international not-for-profit school that believes in developing confident, forward-looking students by celebrating our values respect, openness and diversity.

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  • Website
  • Unknown
  • Between 50 and 250 employees
  • Others
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Currently, more than 1800 students are learning at GESS supported by more than 400 full time and part time academic and administrative staff members. In August 2018 GESS moved to Dairy Farm Road to a modern new school campus located at the edge of Singapore’s largest nature reserve.

Job Purpose

- Support to ensure a smooth operation of school shop on campus and online shop.

- Support in further development and maintenance of the shop.

- Provide high quality and dedicated services to parents, students, visitors and GESS staff.

- Possess good team spirit and excellent communication skills.

- Conduct and ensure inventory control and stock take, receive, RCP all items delivered to school.

- To perform this job satisfactorily, an individual must be able to perform each essential duty satisfactorily and in a timely manner.

Key Accountabilities:

Inventory and Sales:

- Open and close school shop account.

- Order and replenish items according to predicted quantity.

- Good communication with teachers, students, and parents, and answer all the queries, including replying all School Shop emails.

- Support inventory control, carry out daily reconciliation of sales reports vs actual receipts.

- Conduct stock take in the Storeroom and school shop.

- Assist Administrative Officer (School Shop) and comply all school shop operation SOP and sales.

Receiving and SOPs:

- Stock in School Shop items in a timely manner and deliver to the shop as and when required.

- Co-ordinate the sale/payment arrangements with the Requestors for the ad hoc pre-orders and/or items which has been approved by Administrative Officer (School Shop).

General Administration:

- General operation of campus school shop and online school shop.

- Cover and support colleagues during busy and leave periods.

Pipeline Projects:

- Assist in school shop related pipeline projects, SOPs, and policies, such as tender process and change of system, software, and hardware, etc.


- Other tasks, duties or projects as assigned by Administrative Officer (School Shop).

Knowledge and Experience

- Strong knowledge in various areas of school shop items but not limited to stationery, school supplies and teaching material.

- High level of communication skill, problem solving which can be used to take initiative and meet objectives.

- Effective written and verbal English and communication skills.

- Self-motivated and open-minded personality with ample cultural awareness and eager to work in a multi-cultural team.

- A good bachelor’s degree is desired.

Technical and Soft Skills

- Customer service experience with excellent communication skills in liaising with various internal and external stakeholders is a must.

- A stress-taker with high level of tolerance, patience, and proactive mindset in resolving issues.

- Proven record of effective communication skills in coordinating with debt collections and slow paying customers.

- Proficient in using systems.

- Medium level proficiency in using Microsoft Office Excel and Word.

Keen to collaborate and share your specialist expertise, you will be a fitting ambassador for the school. You will communicate with confidence across diverse audiences and situations, using your expertise to build strong relationships across the GESS community.


Our School

The German European School Singapore (GESS) is a multi-lingual, not-for-profit, German international school in Singapore with a distinct European flavour. As an accredited ‘Excellent German School Abroad’, the German Section of GESS offers all major German school leaving certificates.


Our European Section offers tuition in English for students from grade 1 - 12 across all three IB programmes (the PYP, the MYP and the IB Diploma Programme) as an authorised IB World School.


Children aged 2 years onwards can enroll in our Preschool where children are following the PYP programme in German-speaking, English-speaking or bilingual groups. In addition to an outstanding academic education, GESS strives to teach students community values such as respect, openness and diversity.


To Apply

We offer an exciting working environment in an international and cooperative team. Your application should include a letter of application and your complete resume. Please indicate your reasons for applying for the position. 


Our Selection Process

At GESS we adhere to fair employment practices that consist of hiring practices that are fair, merit-based and non-discriminatory.


We are committed to providing a world class, safe, happy environment in which children and young people are able to thrive and learn. We are committed to safeguarding and child protection as we promote the welfare of all our pupils irrespective of race, ability, religion, gender or culture.


All post holders are subject to appropriate vetting procedures including satisfactory reference and background checks and the offer of employment will be subject to the completion of these. In addition, the visa entry requirements for Singapore are subject to certain requirements being met. This includes but is not limited to, mandatory diphtheria and measles vaccination requirements for children attending school in Singapore will need to be in place prior to arriving in Singapore in order for the criteria for a child Dependent Pass to be met and the visa granted. Further information on this will be shared at interview stage if applicable.


Please note, that only shortlisted candidates will be notified. 

Safeguarding Commitment

GESS is committed to our responsibilities for promoting and safeguarding the welfare of all children and young people. We actively recruit candidates who share our commitment to safeguarding and, therefore, apply robust and comprehensive recruitment and selection procedures. We expect all appointed staff to adhere to and ensure compliance with the relevant GESS Safeguarding Policy and Procedures. If the job holder identifies any instance that a child may be harmed or are at risk of harm (physically or emotionally) in any environment, they must report any concerns to the School’s Designated Safeguarding Lead or a member of the Safeguarding Team.


CPE registration number: S72SS0010G Registration period: 22 June, 2023 – 21 June, 2029