Project Manager (Community Outreach and Patient Navigation Programme) - Malaysia

Long-term contract
Localisation Malaysia
No remote
2 yrs of exp.
Posted on 03-09-2024

Cancer Research Malaysia

The only non-profit organisation in Malaysia dedicated to saving lives through impactful cancer research in Asians.

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  • Between 50 and 250 employees
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Location: Multiple positions available including Sabah and Sarawak

About the Unit:

The reality today is that who you are and where you live could mean the difference in cancer survival: this isn’t fair. The Community Outreach Research Unit works in collaboration with the Ministry of Health and other partners to close the gap in cancer care, by developing intervention programmes to improve access to affordable treatment, and to reduce the burden of late-stage cancers. Our initial focus has been on patient navigation programmes in breast cancer, with the goal of enabling early detection and treatment among low- income women. Whilst the initial focus is on breast cancer, the medium-term goal is to expand the scope of work to other cancers for which screening and navigation could potentially improve survival, including cervical, colorectal, nasopharyngeal, lung and prostate cancers.

The Community Outreach Research Unit is looking for a dynamic and motivated Project Manager in our programme.

Role Overview:

The Project Manager will work closely with and report to the Head of the Community Outreach Unit, as the key facilitator for the successful implementation of Patient Navigation Programme, which will enable the implementation and evaluation of the programme for screening and early detection of breast cancer. In particular, he/she will assist in the design of interventions appropriate to the community settings, and work with the Ministry of Health Malaysia and Community Leaders to test the impact of such interventions on reducing the burden of late-stage diseases.


Able to work independently and able to multitask in ensuring execution of key activities to meet the Key Performance Indicators (KPIs) set for the Patient Navigation Programme within targeted timeline and resources whilst maintaining high standards of reporting, documentation and stakeholder management.

1. Identify and work with stakeholders to plan, coordinate and execute the project through these processes:

  • Identifying existing best practices in patient navigation (from screening to end of life care)
  • Scoping the status of navigation practices in Malaysia (from screening to end of life care). This might include conducting interviews and focus group discussions with key stakeholders to define the current patient journey and identify gaps in process where patient navigation may help, and to identify the challenges and opportunities.
  • Co-creating potential navigation models, and assessing the resources required to run the programme

2. Develop a detailed project plan to track progress. This includes site selection, initiation, activation, monitoring and reporting:

  • site initiation processes including site inspection, data collection and educational workshops for healthcare providers and communities;
  • implementation of intervention at primary care and community level including project management, local team onboarding, and coordination;
  • site monitoring processes including consistent tracking of progress against targets, maintaining an inventory of site materials, and coordinate logistics, resource availability and allocation for site activities;
  • project evaluation, including to be responsible for evaluating project objectives, and contributing scientific expertise to prepare a range of reports and other documents needed for the project.

3. Ensure that projects are delivered on time, within the scope and within budget

4. Control project execution, manage changes in project scope, schedule and costs

5. Manage relationships with stakeholders, third parties and vendors.

6. Perform risk management analysis and reporting to minimize project-related risks

7. Create and maintain necessary project documentation to ensure compliance with regulatory requirements.

8.Ensure compliance to funder requirements and prepare reports to funders

9.Assist in developing communication plans and manage project communications, including :

  • communications with relevant Ministry of Health stakeholders such as Selangor State Health Department, District Primary Care Team and respective community leads;
  • event-related communications and social media, and ensuring messaging is aligned with CRMY Marcomms Team.

10.Assist in other activities including impact evaluation of implementation roll-out, training and supervision of team responsible for the early detection programmes and research assistance.


Required Skills & Qualifications:

  • Educated to a Masters degree level, with relevant experience in project management
  • Proven work experience of minimum 2 years (experience in public health, implementation science or community outreach would be a strong advantage)
  • Strong leadership, decision-making and negotiation skills
  • Strategic mindset and ability to foresee upcoming opportunities and threats
  • Resourceful and able to form strategic partnership with related stakeholders and businesses
  • Can manage (partially) remote/distributed team
  • Independent and responsible individual, able to multitask and work in fast pace environment
  • Excellent organizational and time management skills and ability to work under pressure
  • Proven capability in hands-on problem solving, with the ability to generate ideas and solutions; self-motivated and results-driven; with a genuine interest in implementing innovative strategies in healthcare
  • The ability to prioritize own workload and work to deadlines and assume full responsibilities within role
  • Transparent, positive, open, friendly and ready to help
  • Having a full driving license and owning a car is preferable
  • Flexibility to be available on certain weekends to run training and conduct community-based events.

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