Business Manager, Centre for Applied Philanthropy - Singapore

Long-term contract
Localisation Singapore
Occasional remote authorized
Posted on 03-22-2024

Community Foundation of Singapore

The Community Foundation of Singapore (CFS) is a non-profit organisation founded in 2008 to encourage and enable philanthropy in Singapore.

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About the Centre for Applied Philanthropy (CAP)

CAP is a relatively new thought leadership and innovation hub within CFS. It seeks to support effective philanthropy through:

  • Research, Strategy and Insights Providing insights through data and research: we collect and analyse data on philanthropy and unmet needs in Singapore to understand trends, emerging issues and measure impact.
  • Collective Giving and Innovations in Philanthropy Collaborating with others to achieve meaningful social impact: we partner with other organisations in the philanthropic ecosystem to pool resources and expertise to achieve greater impact through collective funding programmes and community impact funds.
  • Philanthropy Advisory: Offering tailored philanthropy advisory services to meet evolving donor needs and aspirations: we co-create impactful initiatives for select donors that tackle the root causes of complex socio-economic problems.

Duties & Responsibilities:

The Business Manager will be a critical member of the CAP Team, reporting directly to the Senior Director. He/she will work across all CAP projects, as an overall project manager, to co-design, organize, support, guide and review various inside-of-CAP processes (business processes improvement, knowledge management, project management), as well as liaise with other CFS teams, such as Business Operations/Finance and Tech, to ensure effective and efficient administrative, project, reporting and grantmaking processes.

Key Responsibilities:

Operations Management

  • Oversee and manage the daily operations of CAP, including scheduling and coordination and minute-taking, where necessary.
  • Develop, implement and review policies and business processes based on industry best practices, to ensure effective and efficient functioning of CAP. This includes enabling grant-making for CAP projects and IT systems usage (eg NetSuite).
  • Be the CAP representative for any systems-related migrations/upgrade/change .

Project Management

  • Maintain working knowledge of and support all CAP programmes and priority funding areas (Collectives, Collective Impact Funds, Bespoke Philanthropic Projects in areas of social and sustainability needs) by assisting in strategies, workplans and progress tracking.


  • Work with various teams to monitor CAP grants for legal, financial, and programme compliance.
  • Monitor and document the grant-making workflow processes, forms, templates, reports and data to assure full compliance with internal controls and legal requirements.
  • Ensure all CAP team members are aware and knowledgeable of grants management processes and technology to the degree their functions require.
  • Problem-solve complex grant scenarios; consult/liaise with finance and/or legal counsel.

Research, Strategy and Analysis

  • As with all other members of CAP, the Business Manager will also remain abreast of current research, activities, best practices, innovation and trends in the philanthropic sector and Singapore’s Non-Profit sector, to provide informed inputs on the CAP’s activities and recommendations and support when needed.

Financial and Programme Evaluation

  • Support senior team members to develop and manage the budget for CAP, ensuring financial sustainability.
  • Design and prepare reports for internal and external stakeholders, showcasing achievements and impact.

Communications, Collaboration and Networking

  • Build and maintain effective relationships, via formal and informal networking opportunities, with internal teams and external organisations such as academic institutions, key players, donors, partners, and the wider community for the purpose of collaborative opportunities and creating impact through philanthropy.

Requirements & Qualifications:

  • Project/Programme management experience (with grantmaking being a distinct advantage).
  • Knowledge and/or high comfort level to understand IT/CRM systems (such as NetSuite and Submittable), basic data analysis skills and familiarity with business process management.
  • Strategic thinker with a process and system mindset.
  • Domain knowledge in non-profit landscape such as social issues and/or sustainability/environment will be a definite advantage.
  • A high level of organisational capability, attention to detail and a proactive, problem-solving, can-do attitude.
  • Strong written, numeric and oral skills, interpersonal/listening skills, with the ability to engage a range of audiences, stakeholders, funders and partners and instinctual information sharers, and network builders.
  • Ability to work under own initiative.
  • Highly proficient in Microsoft Office applications (especially PowerPoint and Excel).
  • Basic degree is required; Master’s qualifications in non-profit management, business management or social sciences will be an added advantage.
  • Passion for philanthropy and social impact.

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