People Lead - Kuala Lumpur

Long-term contract
Localisation Kuala Lumpur, Malaysia
No remote
7 yrs of exp.
Posted on 02-16-2024

ThoughtFull - Employee Mental Wellbeing

ThoughtFull is a digital mental health company with a vision to make access to end-to-end mental healthcare seamless and affordable in Asia.

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About ThoughtFull:

ThoughtFull is a Temasek-backed digital mental health company that provides seamless end-to-end mental healthcare for all through insurers and employee benefits. Through our app, ThoughtFullChat (“TFC”), individuals are empowered to proactively engage with their mental wellbeing to better themselves regardless of where their starting point is - from self-driven learning, to our proprietary one-on-one daily bite-sized coaching with mental health professionals on text, video, or in-person - we run the gamut and meet our users where they are most comfortable. After all, healthy employees make for more engaging and productive work environments.

Our vision is to make mental health a priority for everyone, every day. It’s an audacious dream, but with the right people who are courageous enough to Dream Audaciously, Do ThoughtFully, we believe that this dream can be our future reality. If you are committed to doing the best work of your lives to be the change that you want to see in this world, join us!

Job Description of People Lead:

Thoughtfull is seeking its first People Lead to support the expansion of our regional teams in Malalysia, Hong Kong, and Singapore. The ideal candidate will possess strong attention to detail and organizational skills, and the ability to effectively manage multiple concurrent projects and tasks in a fast-paced and rapidly growing environment. This position requires a meticulous and professional individual who understands how to help a business grow and scale. A positive attitude, strong ownership mentality, and excellent communication skills are essential. At Thoughtfull, we value our employee relationships and strive to provide the best experience from onboarding to becoming a Thoughtfull alumni.

What you will do:

  • Be the first line of support for employees, and focus on employee-facing activities, including People Programs, policies and benefits, contracting, team events, and being a supportive presence within HR team for employees at all levels.
  • Manage entire employment journey from the pre-boarding to offboarding flow, including overseeing our HR systems, maintaining and organizing employee records as well as HR reporting, use critical thinking to identify root causes and continuously develop, improve, and automate people operations workflows and practices to enhance the employee experience.
  • As KL site lead, coordinate and organize company events and regional/global offsites to foster a positive and engaging work environment.
  • Serve as a people consultant and partner to employees at all levels regarding HR policies and procedures, and ensure compliance with labor regulations in all countries where Thoughtfull operates.
  • Take ownership of implementing and adopting new people programs, being a subject matter expert in one of sub-HR domains.
  • Work cross-functionally with Ops, Finance, and other departments to integrate people solutions and execute complex people projects and initiatives.


  • Mental health holds a profound mission and meaning to your heart.
  • 7-10 years of experience in a progressive HR role as an People Lead or HR Manager preferably in a fast-paced and rapidly growing environment.; demonstrating the ability to design and improve operational processes.
  • Excellent project management and organizational skills, including the ability to effectively manage numerous concurrent projects and tasks based on analytical and decision-making abilities.
  • A self-starter who takes initiative to lead and drive improvements (high-level ownership!)
  • Resilience to change, respect for different work styles and approaches, and ability to manage confidential and sensitive information with discretion.
  • Preference for experience in a fast-growing start-up or scale-up in the APAC region.

Thoughtfull is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please inform us for accommodation.

Apply today!